MC
Mr. CooperSenior Infrastructure Support Engineer
Senior Infrastructure Support Engineer at Mr. Cooper Group analyzing and optimizing enterprise infrastructure systems. Ensuring security, integration, and performance in technology solutions.
About the role
- Lead full lifecycle projects from architecture & design to deployment in support of Fastly’s edge systems
- Write, test, and deploy C, Rust, and Go code
- Maintain a broad understanding of how critical systems work together across different infrastructures and environments
- Scale the edge platform on different infrastructures and integrate the edge in a variety of environments
- Design, evolve, and implement critical systems and features with a focus on performance, resilience, and scalability
- Anticipate where and when systems need adaptation to meet growth needs
- Articulate technical strategy via design documents and sequence technical building blocks required to enable durable innovation
- Guide, share knowledge, and lead teams toward implementing cross-functional systems
- Enable outcome-driven, collaborative discussions using deep technical knowledge
- Mentor and support the professional growth of engineers and lead by example as an active implementer
- Collaborate with cross-functional teams and stakeholders to shape technical roadmap, prioritize initiatives, and mitigate risks
- Deploy, support, troubleshoot, and deliver features to customers and help guide debugging across the organization
- Partner with senior engineering leaders to build and execute in both internal and open source contexts
Requirements
- Proven ability to design & implement complex, reliable, and highly efficient systems
- Most Senior Principal Engineers at Fastly have at least 12 years of domain relevant engineering experience
- Recent experience developing complex applications in C, C++, Rust, and/or Go
- Experience leading development of new technologies that contribute to open source communities or setting standards through IETF, SVTA, or similar bodies
- Demonstrated positive collaboration with external vendors, partners, or customers on complex solutions
- Proven experience building systems that can be easily and reliably operated
- Ability to balance collaboration with risks of “design by committee” or autocratic decision-making
- Experience operating business-critical systems with high uptime requirements
- Excellent written and verbal communication skills and ability to produce clear comprehensive documentation
- Collaborative mindset with experience working across cross-functional teams
- Proven ability to mentor and support the growth of engineers
- Availability during core business hours and occasional nights and weekends for on-call rotation
- Willingness to travel as required
Benefits
- We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.
- Comprehensive benefits starting on the first day of employment
- Medical, dental, and vision insurance (US)
- Family planning support
- Mental health support and Employee Assistance Program
- Insurance (Life, Disability, and Accident)
- Flexible Vacation policy
- Up to 18 days of accrued paid sick leave (US)
- 401(k) including company match (US)
- Employee Stock Purchase Program
- Eligibility for equity and discretionary bonus programs
- 11 paid local holidays and 11 paid company wellness days (2025)
- In-person new hire orientation in San Francisco
- Hybrid work model and flexibility to split time between office and home
Job title
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