IT Infrastructure Engineer managing network and digital infrastructure for Physicians Insurance, a boutique mutual insurance company. Collaborating on design, deployment, and maintenance operations.
About the role
- IT Infrastructure Engineer leading Hardware & Virtualization team at Optasia for financial technology solutions. Overseeing infrastructure stability, capacity planning, and team mentorship in Athens, Greece.
Responsibilities
- Lead the Hardware & Virtualization team to ensure operational excellence, capacity optimization, and service continuity.
- Oversee management of servers, storage systems, and VMware environments.
- Define and enforce infrastructure configuration standards and documentation practices.
- Perform capacity planning for on-premise and third-party hosted environments, including sizing for upgrades and new deployments.
- Manage incident resolution, O&M activities, and escalation with vendors or support providers.
- Supervise firmware and ESXi upgrades, ensuring minimal downtime and rollback preparedness.
- Maintain accurate inventory management through tools such as Device42 and SSMC.
- Track End of Support and End of Life for hardware and coordinate timely replacements or migrations.
- Administer support contracts and ensure SLA compliance with vendors and service providers.
- Collaborate with cross-functional teams to deliver migration projects and infrastructure improvements.
- Provide leadership, mentoring, and technical guidance to team members.
Requirements
- 5+ years of experience in infrastructure engineering, with at least 2 years in a leadership or senior technical role.
- Strong hands-on knowledge of VMware virtualization technologies.
- Experience managing enterprise server and storage platforms, including configuration, maintenance, and lifecycle management.
- Familiarity with monitoring and inventory tools such as SSMC and Device42.
- Proven ability to manage capacity planning, incident management, and O&M in complex environments.
- Proven ability to manage a small team.
- Solid understanding of firmware and hypervisor upgrade procedures.
- Experience handling hardware support contracts, EOS/EOL tracking, and vendor coordination.
- Excellent organizational, documentation, and communication skills.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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