Customer Solutions Consultant providing technical support and assistance to SiteMinder customers. Engage with diverse customers while maintaining strong relationships through high levels of customer service.
About the role
- Google Cloud-focused Solution Engineer / Architect at Egen helping clients with Data, AI, and App solutions. Collaborate with Sales and Delivery teams to design scalable, GCP-powered solutions.
Responsibilities
- At Egen, we build what matters — intelligent Data, AI, and App solutions that help businesses move faster, scale smarter, and innovate confidently.
- You’ll collaborate closely with our US Sales, Delivery, and Marketing teams to design solutions that combine data engineering, AI/ML, and application modernization.
- You’ll shape proposals, estimate efforts, and bring ideas to life — transforming client challenges into practical, scalable, GCP-powered outcomes.
- Lead client discovery sessions to understand goals and constraints; design tailored, cloud-native solutions aligned with business needs.
- Deliver engaging demos, workshops, and walkthroughs showcasing the impact of GCP-powered solutions in Data, AI/ML, and Agentic domains.
- Collaborate with Sales and Delivery teams to create proposals, LOEs, and SOWs — including solution architectures, timelines, and commercial models.
- Advise clients on best practices, integration strategies, and deployment patterns across the GCP ecosystem.
- Assist in RFP/RFI responses, crafting solution narratives, and participating in client presentations.
- Build trust with technical and business stakeholders, managing queries and expectations throughout the sales journey.
- Partner with delivery teams to ensure smooth handoffs, shared success criteria, and alignment on client outcomes.
- Stay current with GCP advancements, market trends, and competitive landscapes. Represent Egen in client forums, webinars, and solution showcases.
- Contribute to internal solution accelerators, prototypes, and reference architectures for repeatable success.
Requirements
- 7+ years of experience in Solution Engineering, Pre-Sales, or Solution Architecture roles.
- Strong, hands-on expertise in the Google Cloud Platform (GCP) and its ecosystem — particularly for Data, AI/ML, and App Modernization.
- Proven experience designing or supporting Data Engineering, Analytics, or Generative AI initiatives.
- Demonstrated ability to develop technical proposals, architecture diagrams, LOEs, and SOWs for complex engagements.
- Excellent presentation, communication, and storytelling skills — able to engage both technical and business audiences.
- Collaborative mindset with experience working across Sales, Delivery, and Product teams in global setups.
- Strong problem-solving skills — able to break down complex requirements into actionable and scalable solutions.
- Familiarity with programming languages (Java/Python) and frontend frameworks (Angular/React.js).
- Exposure to CI/CD and DevOps concepts.
- Self-starter attitude — curious, adaptable, and comfortable balancing detail with big-picture thinking.
Benefits
- You’ll design real-world, high-impact solutions powered by GCP, Data, and AI innovation.
- You’ll collaborate with brilliant, cross-functional teams that care deeply about solving meaningful problems.
- You’ll be part of a culture that values empathy, innovation, and ownership.
- You’ll have space to experiment, learn, and grow — shaping how clients experience cloud transformation.
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