Solution Architect - Salesforce Financial Services Cloud enabling innovation at Birlasoft, a leader in Cloud and Digital technologies.
About the role
- Solutions Consultant focused on technical sales and support for Sona's growth in North America. Partnering with US sales team to develop tailored solutions and drive enterprise deals.
Responsibilities
- Own the technical and solution-led side of the US sales process, from discovery through to proof-of-concept engagements and RFP responses.
- Partner with Account Executives to tailor and lead product demonstrations that connect Sona's capabilities to customer pain points and business outcomes.
- Build deep expertise in the Sona platform and become a trusted advisor to US prospects and customers across Hospitality and Retail.
- Develop and refine US-specific technical sales assets, including demo environments, competitive positioning, and sector-specific playbooks.
- Collaborate with Product, Engineering, and Implementation to relay US market feedback and ensure seamless handovers post-sale.
- Contribute to building Sona's US go-to-market capability - shaping processes, sharing insights, and raising the bar for how we sell.
Requirements
- Experience as a Solutions Consultant, Sales Engineer, or in a technical pre-sales role - we're also open to implementation backgrounds with strong commercial exposure.
- A background in scheduling, workforce management, HR tech, payroll, or adjacent products. For this founding role, knowing the space matters - you'll need to be credible in conversations from day one.
- You've worked in a startup or scaleup environment with a complex, modern product that changes frequently. You learn fast and thrive on ambiguity.
- Strong discovery and storytelling skills - you lead with problems and outcomes, not features, and you can adapt your narrative to different personas and sectors.
- You're self-starting and proactive. You'll be the first SC in the US, which means building process, seeking out what you need, and operating independently across timezones.
- Experience with AI-powered products, or a genuine interest in applied AI.
- Bonus: you've been in an early-stage solutions role and know what it takes to build the function, not just run it.
Benefits
- Salary: Base salary $170,000 - $200,000 + 25% team-based bonus
- New York City, 2-3 days a week. Travel to London and customers across North America expected
- Share options
- 20 days PTO + sick days
- 401k contributions, employer match up to 2%
- Comprehensive health insurance available from day one (Cigna)
- Enhanced parental leave & pay
- Co-working space stipend
- Bi-annual all expenses paid team retreats
- The latest Macbook and equipment budget for your home office
- Professional development budget
- Unlimited free books
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