Operations Team Lead overseeing payments operations responsible for ensuring deadlines are met. Leading a team to handle complex operations related to fraud and payments.
Responsibilities
Resolves day-to-day problems and executes deliverables within the business unit
Applies knowledge of the end-to-end processes and ensures adherence to bank and regulatory policy and procedures
Manages team workload and provides oversight and direction to team
Evaluates efficiencies and identifies areas of improvement and growth to the overall process and implements process improvement opportunities
Maintains internal, operational, and financial controls and works within risk appetite of the business unit
Monitor work flow and team progress, provide feedback to manager/team
Requirements
Minimum of 1 year experience in Operations and/or Fraud
Minimum of 1 year experience in leadership or equivalent experience
Analytical and detail oriented.
Good oral and written communications skills.
Knowledge of Excel, Word, Outlook
Ability to work independently, as well as, within a team.
Benefits
Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development opportunities
Job title
Senior Operations Team Lead – Global Payment Operations Fraud
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