GR
Data Analyst optimizing IoT fleet performance and enhancing device management at Gridware. Collaborating cross - functionally to forecast performance and guide operational decisions.
About the role
- Assist team with management of merchant data input into internal databases.
- Cleans and maintains databases under supervision
- Evaluate and classify merchant violations
- Review data and build reports for internal analysis and partner reviews
- Manipulate data in Excel (ability to use formulas)
- Formulate data for input into established templates
- Sets-up and test new products to ensure seamless acceptance at the point of sale.
- Review all branding materials for merchant and product accuracy.
- Data Entry into various databases that are supported by team
- Research and resolve cardholder issues at the point of sale
- Work closely with other team members on various projects and duties
Requirements
- Proficient in Microsoft Office: Word (Advanced) and Excel (Advanced)
- Experience utilizing database applications (i.e. MS Access)
- Ability to excel and manage priorities in high pressure situations and with shifting priorities.
- Strong oral and written communication skills
- Well-organized.
- Ability to balance multiple projects and prioritize time.
- Customer Service oriented
- Process oriented
- Proven experience in problem solving and resolving merchant/card issues
Benefits
- 401k with employer match
- medical
- dental
- vision
- 12 paid holidays in the year 2025
- sick pay accrual according to state law
- parental leave
- life insurance
- disability insurance
- accident and illness insurance
- health and dependent care flexible spending accounts
- wellness benefits
- flexible time off for all full-time employees
Job title
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Experience level
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Degree requirement
Location requirements
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