Maven Clinic is seeking a Senior Data Analyst focusing on Customer Analytics. The role involves developing analytics solutions and delivering actionable insights to enhance client outcomes.
Responsibilities
Partner with Client Success and Commercial teams to build and deliver data-driven narratives that highlight Maven’s measurable impact on clinical outcomes, cost reduction, and employee well-being for enterprise clients.
Design interactive dashboards and scalable reporting frameworks (SQL, Tableau, Looker, DBT) that empower customer facing teams to independently track utilization, engagement, and ROI metrics aligned with their organizational goals.
Architect data sources and reusable reporting models that enable efficient delivery of analytics at scale across dozens of enterprise customers, improving turnaround time and consistency of insights.
Lead analytics initiatives that require collaboration across Client Success, Finance, Sales, and Engineering, ensuring alignment on business objectives, project milestones, and data definitions. Overall ownership of deliverables.
Identify opportunities to streamline data workflows and reporting processes, implementing scalable automation and documentation practices to increase reliability and transparency for customer deliverables.
Translate complex data into clear, outcome-oriented insights that resonate with customer executives and HR/benefits leaders, reinforcing Maven’s role as a strategic partner.
Support adoption automation tools (such as Matik) to scale client reporting and standardize storytelling of clinical and business outcomes across customer portfolios.
Requirements
5-7 years of relevant analytics or data science experience
Fluency in SQL and a strong background in data visualization
An ability to juggle both long-term, strategic projects and ad hoc, urgent requests as needed
Excellent collaboration and communication skills, with a demonstrated ability to work effectively with cross-functional teams and mentor junior analysts
Benefits
Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
Whole-self care through wellness partnerships
Hybrid work, in office meals, and work together days
16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
Annual professional development stipend and access to a personal career coach through Maven for Mavens
401K matching for US-based employees, with immediate vesting
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