Senior Manager leading client integrations in an AI-powered documentation platform for banking processes. Focus on technical solutions within a high-performing team in the financial sector.
Responsibilities
Lead the planning, execution, and delivery of enterprise-level customer integrations, ensuring smooth onboarding and adoption of the SaaS platform.
Serve as a trusted technical advisor for senior customer stakeholders, providing strategic guidance and solutions that align with both business goals and technical realities.
Oversee solutioning activities leveraging APIs, BI tools, databases (SQL), and integration technologies to meet complex customer requirements.
Act as a strategic bridge between business and technical teams, translating business objectives into clear, actionable solution architectures.
Partner with Engineering leadership to ensure the team can deliver effectively using existing product capabilities, escalating only when novel or complex needs require deeper development involvement.
Champion operational excellence across client technical engagements by implementing process improvements, version control, and scalable delivery methodologies.
Promote best practices for safe, sustainable technology use, including in-house data query management, environment versioning, and quality assurance of client configurations.
Work cross-functionally to improve triage and prioritization processes for technical requests, balancing responsiveness with strategic focus.
Lead, mentor, and develop a technically fluent team capable of independent problem-solving and confident exploration of new tools and platforms.
Foster a culture of curiosity, accountability, and structured experimentation, encouraging team members to navigate ambiguity and uncover the right solutions.
Model an adaptable mindset — emphasizing learning, iteration, and collaboration in fast-changing client and technical contexts.
Requirements
8+ years of experience in solutions architecture, technical consulting, or integration leadership within SaaS or enterprise software.
Strong background in API integration, databases (SQL), data pipelines, and business intelligence tools.
Experience working with financial institutions or highly regulated clients strongly preferred.
Proven ability to translate business problems into technical solutions and communicate effectively with both technical and non-technical stakeholders.
Demonstrated experience leading and developing small, high-impact technical teams.
Strong problem-solving, prioritization, and organizational skills, with a hands-on approach and curiosity for figuring things out.
Familiarity with change control, versioning, and operational governance practices.
Benefits
Accessibility: If you need any accommodations during the interview process, please let us know.
Solutions Architect providing technical consultancy and code architecture services for Vista's cinema industry software suite. Collaborating with Engineering teams to ensure strategic technical goals are met.
Senior Manager linking solution development and operational execution to ensure client - facing solutions meet expectations. Collaborating with Solutions and Operations teams for successful client outcomes.
Senior Manager responsible for bridging solution development with operational execution in a client - facing role. Engaging with cross - functional teams to ensure operational and financial performance across solutions.
AI Solutions Architect improving customer workloads and driving innovations in AI solutions using NVIDIA technologies. Collaborating across teams to enhance performance and reduce infrastructure costs.
Solutions Developer in Vassar College's Enterprise Systems team. Configuring, automating, and integrating Ellucian Banner Student and its ecosystem to optimize institutional needs.
Solutions Architect transforming customer business problems into sophisticated multi - dimensional models. Collaborating with teams and customers to build effective Pigment applications and workflows.
Principal Integration Engineer responsible for Azure Integration Services at Scottish Water. Developing architecture strategies and providing technical leadership in integration processes.
AI Solution Architect driving AI technologies for Johnson Electric's digital transformation. Leading design of advanced data analytics tools and solutions for Engineering and Manufacturing teams.
Data Solutions Architect leading cloud - based analytics and BI solutions at Merkle. Driving technical designs and ensuring governance for effective data management in an enterprise setting.
AI Solution Engineer guiding post - sales implementations for Enterprise customers using AI agents at Relevance AI. Collaborating with teams to solve core business problems with intelligent automation.