Manages multiple projects through direct reports and may directly manage individual software development projects.
Ensures project delivery through supervision of costs, methods, and staffing.
Sets operational targets that impact their group and drives operational rigor around engineering KPIs such as unit test coverage, uptime/resiliency targets, execution velocity.
Responsible for the delivery of projects and continuous improvement that impact up to three domains.
Leads the effort in resolving highly complex or unique technical situations that impact business success or addresses future concepts, products, or technologies.
Creates the roadmap for multiple scrum teams.
Responsible for turning a high-level operational strategy into a well-defined resourcing plan.
Demonstrates perseverance in pursuing difficult, complex, or ambiguous goals or problems, applying advanced analytical thought and judgment.
Collaborates with direct team, managers in org, stakeholders, managers in other orgs and business stakeholders.
Requirements
Minimum of 12 years of relevant work experience
Bachelor's degree or equivalent experience
Previous management experience
Experience managing Salesforce CRM applications from design to development, test automation, release management and post-production sustenance.
Experience with integration and services design, build and operate with technologies like Boomi, Java, React-Node.
Demonstrated ability for innovation and rapid experimentation with AI / Gen AI tools and technologies for both developer productivity solutions and business-oriented solutions.
Excellent written and verbal communication and articulation skills with ability to manage senior stakeholders and partners across functions.
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