Design, build, and manage our growing SaaS technology ecosystem—ensuring its availability, reliability, and security for a global workforce.
Define priorities and implement innovative solutions across our tools, systems, networks, and technical support, while championing IT security.
Deliver an exceptional experience for all Sentaurs.
Coach, support, and inspire your team to deliver their best work.
Bring deep, practical experience in IT operations, networking, IAM, enterprise AI, and endpoint management, with a proven track record of delivering results in complex, fast-paced environments.
Define, prioritize, and execute IT initiatives that improve collaboration, cost-effectiveness, compliance, and security at enterprise scale.
Design and scale IT Operations and Corporate Infrastructure to support a growing, hybrid workforce.
Partner closely with the Security organization to design, deploy, and operate robust IT security solutions.
Manage vendor relationships and optimize costs through efficient internal operations and rationalized investments.
Consult with stakeholders across the organization to identify business and technology needs, translating them into actionable IT strategies.
Partner with Workplace teammates and lead office build outs as the company expands operations.
Monitor and optimize the delivery and operation of IT services, proactively identifying and resolving issues to maintain seamless business operations.
Provide regular metrics and KPIs to gauge the effectiveness of service delivery and inform decision-making.
Offer direction, guidance, and training to global IT staff, fostering a culture of learning and growth.
Deploy and manage solutions across offices in multiple timezones and countries.
Requirements
7+ years of experience working in IT operations, overseeing high-impact projects.
Bachelor's degree in computer science (or a related field) or equivalent work experience.
3+ years of people management experience leading multiple technical teams, distributed across multiple geographies.
Expert-level understanding of computer systems, network and systems administration, identity systems, and telecommunications systems.
Proven experience in operating and managing security, automation technology, and automation programs.
Including experience in configuring, deploying, and leading:
Cloud-based enterprise identity management including Okta, SSO, SAML, etc.
Cloud enterprise services such as Google Workspaces, Slack, Microsoft 365, Linear, etc.
Configuration management systems, such as Kandji.
IT assets including endpoints, office networking, and A/V conferencing systems.
Experience working on the IT aspect of common compliance frameworks, such as SOC2, ISO27001, and others.
Experience using infrastructure as code tools, such as Terraform.
Experience implementing best practices in data governance.
Knowledge and experience in information security and security engineering is a plus.
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