Hybrid Senior Manager, IT

Posted last month

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About the role

  • Design, build, and manage our growing SaaS technology ecosystem—ensuring its availability, reliability, and security for a global workforce.
  • Define priorities and implement innovative solutions across our tools, systems, networks, and technical support, while championing IT security.
  • Deliver an exceptional experience for all Sentaurs.
  • Coach, support, and inspire your team to deliver their best work.
  • Bring deep, practical experience in IT operations, networking, IAM, enterprise AI, and endpoint management, with a proven track record of delivering results in complex, fast-paced environments.
  • Define, prioritize, and execute IT initiatives that improve collaboration, cost-effectiveness, compliance, and security at enterprise scale.
  • Design and scale IT Operations and Corporate Infrastructure to support a growing, hybrid workforce.
  • Partner closely with the Security organization to design, deploy, and operate robust IT security solutions.
  • Manage vendor relationships and optimize costs through efficient internal operations and rationalized investments.
  • Consult with stakeholders across the organization to identify business and technology needs, translating them into actionable IT strategies.
  • Partner with Workplace teammates and lead office build outs as the company expands operations.
  • Monitor and optimize the delivery and operation of IT services, proactively identifying and resolving issues to maintain seamless business operations.
  • Provide regular metrics and KPIs to gauge the effectiveness of service delivery and inform decision-making.
  • Offer direction, guidance, and training to global IT staff, fostering a culture of learning and growth.
  • Deploy and manage solutions across offices in multiple timezones and countries.

Requirements

  • 7+ years of experience working in IT operations, overseeing high-impact projects.
  • Bachelor's degree in computer science (or a related field) or equivalent work experience.
  • 3+ years of people management experience leading multiple technical teams, distributed across multiple geographies.
  • Expert-level understanding of computer systems, network and systems administration, identity systems, and telecommunications systems.
  • Proven experience in operating and managing security, automation technology, and automation programs.
  • Including experience in configuring, deploying, and leading:
  • Cloud-based enterprise identity management including Okta, SSO, SAML, etc.
  • Cloud enterprise services such as Google Workspaces, Slack, Microsoft 365, Linear, etc.
  • Configuration management systems, such as Kandji.
  • IT assets including endpoints, office networking, and A/V conferencing systems.
  • Experience working on the IT aspect of common compliance frameworks, such as SOC2, ISO27001, and others.
  • Experience using infrastructure as code tools, such as Terraform.
  • Experience implementing best practices in data governance.
  • Knowledge and experience in information security and security engineering is a plus.

Benefits

  • incentive compensation
  • equity grants
  • paid time off
  • group health insurance coverage

Job title

Senior Manager, IT

Job type

Experience level

Senior

Salary

$200,000 - $240,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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