Hybrid Senior Manager – Business Cards & Payments

at Capital One

• Job title: Senior Manager – Business Cards & Payments
• Job type: Full Time
• Experience level: Senior
• Salary: $155,300 - $212,700 per year
• Degree requirement: Bachelor's Degree
• Tech skills: PMP
• Location requirements: Hybrid, Richmond, United States

About the role

• Senior Manager leading Risk Operations & Measurement in Business Cards and Payments at Capital One. Overseeing large projects, collaborating across functions, and managing risk effectively.

Responsibilities

• Leading large complex projects and programs by providing strategic direction to projects, peers, and direct reports.
• Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements.
• Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.
• Analyzing data and information and drives to solutions towards remediation.
• Leveraging problem solving and influencing skills to ensure project plans deliver on intent.
• Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery.
• Building relationships and collaborating with key stakeholders to ensure delivery of commitments.
• Exhibit an understanding of the risk landscape, specifically lines of defence, controls build and testing strategies, and risk management framework.
• Exhibit outstanding influencing skills to effectively drive project or program efforts.
• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes.

Requirements

• Bachelor's Degree or military experience
• At least 3 years of Financial Services Risk Management experience
• At least 5 years of Project Management experience
• At least 7 years of experience supporting, partnering and interacting with internal business clients
• At least 1 year of People Management experience
• At least 7 years of Project Management experience leading cross functional projects and programs (preferred)
• At least 7 years of Financial Services risk management experience (preferred)
• PMP Certification or Masters Certificate of Project Management (CPM) (preferred)

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
• Performance based incentive compensation that may include cash bonus(es) and/or long term incentives (LTI).