Negotiate all privacy agreements for customers, vendors, and partners (including DPAs, BAAs, and others) and develop templates, contracting support materials, playbooks and processes.
Provide internal and customer-facing support for privacy inquiries and due diligence.
Develop and implement privacy initiatives and policies across Vonage.
Assess privacy risk across Vonage (including through vendor reviews, privacy impact assessments, privacy-by-design initiatives, and ad hoc guidance).
Support response to data subject rights requests.
Research and analyze global privacy laws and HIPAA and advise various business functions (e.g., marketing, product, finance, sales) and within privacy operations.
Provide litigation and incident response support.
Manage initiatives to develop and mature privacy practices across the organization.
Advise on new privacy laws, regulations, and industry trends.
Manage day-to-day support of privacy program.
Support development for employees and partner privacy training.
Requirements
5+ years of experience working in privacy with in-house experience in a privacy department a plus.
Expert legal or regulatory skills in privacy and data protection, and excellent understanding of the global privacy landscape in technology and online businesses.
Extensive experience with contract review and negotiation and playbook development.
Demonstrated ability to identify and solve problems in a complex technology and business environment by creating simple, repeatable and actionable solutions and policy positions.
Independence and versatile in responding to a wide variety of privacy-related topics.
Excellent written and verbal communication, legal research and analysis skills.
Experience researching and analyzing global privacy laws and HIPAA.
Experience supporting data subject rights requests, litigation and incident response.
Experience managing privacy program initiatives and privacy-by-design assessments.
IAPP (CIPP/E, CIPP/US) or other privacy certifications (desirable).
Experience with telecommunications industry or communication platforms as a service (CPaaS) and APIs (desirable).
Experience with OneTrust or similar privacy management software (desirable).
Legal authorization to work in the US is required; sponsorship and relocation not available.
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