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Arbi ArredobagnoSenior Consultant – SAP CX Functional, Service Cloud V2
Senior Consultant responsible for functional design and deployment of SAP Service Cloud V2. Collaborating with field service teams for seamless integration and support.
About the role
- SAP CI functional lead should have functional designing and experience in configuration
- Worked across multiple teams to coordinate and align with stakeholders
- Provide best solution on various business processes
- Functional CI consultant works as Subject matter expert
- Configure and support the Convergent Invoicing module within SAP BRIM suite
- Handle billing and invoicing for subscription and usage-based models
- Lead small to medium project teams to perform tasks with specific goals and deadlines
- Prepare functional specifications and help the ABAP team in developing RICEFW objects
Requirements
- 7+ years of SAP functional experience specializing in design and configuration of SAP Finance modules
- Two full life cycle implementation experience of SAP FICA modules
- At least 3+ CI implementations experience as a consultant
- Strong knowledge of SAP BRIM Convergent Invoicing (CI)
- Proficiency in related modules: Convergent Charging (CC), Subscription Order Management (SOM), and FI-CA is often required or a strong advantage
- Experience in configuration of Main /Sub transactions, Payment hierarchy, clearing rules, Dunning, Tax, Refund Process, write offs etc.
- Ability to communicate effectively with customers, end users and internal project teams
- Solid knowledge in areas indicated through past project experiences
Benefits
- Hybrid Work Model: Flexible hybrid working environment (2-3 days a week in the office depending on the role)
- Flex My Way: Supportive workplace policies for personal and professional responsibilities
- Career Development and Growth: Culture of continuous learning and skill development
- Industry Competitive Benefits: Comprehensive benefit plans, flexible vacation, Mental Health Days off, access to Headspace app, retirement savings, tuition reimbursement, employee incentive programs
- Culture: Globally recognized for inclusion and belonging, work-life balance
- Social Impact: Two paid volunteer days off annually, opportunities for pro-bono consulting projects
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