Executive Assistant providing senior - level support to the Executive Director of Financial Services. Ensuring smooth operations and data analysis for the Ministry of Public Safety and Emergency Services.
FA
Hybrid Senior Financial Promotions Case Worker
Posted 3 months ago
About the role
- Senior Financial Promotions Case Worker reviewing compliance in financial promotions for the FCA. Engaging in casework and stakeholder communications to ensure regulatory adherence.
Responsibilities
- Review referrals received from consumers and other stakeholders into the team inbox, and proactively review current promotions for compliance with our rules, on a rota-basis
- Carry out casework, including understanding and identifying relevant financial promotion rule breaches and communicating these to firms
- Answer queries relating to the financial promotions regime and provide answers or recommendations for decision making
- Provide support to colleagues on project and policy work through assessing financial promotions, conducting research or running reports for review
- Draft letters to firms and/or consumers, tailoring the message appropriately to suit the audience
- Assist supervisors and portfolio leads through conducting portfolio analysis and inputting into planned communications to sectors/firms
Requirements
- Minimum Prior experience of making risk-based decisions and prioritisation ensuring the most important work is done
- Prior experience engaging with stakeholders internally and externally
- Prior experience in a role where you were responsible for case work
- Good analytical skills and judgement
- The ability to work with key stakeholders and build good relationships
- The ability to respond positively to challenges and to adopt a flexible approach to change
- The ability to manage a variety of competing tasks and issues, working both independently and as part of a team, prioritising appropriately and escalating where necessary
- Ensuring work produced is of the highest standard
- Ability to demonstrate ownership of, and responsibility for, work on an on-going basis
Benefits
- 25 days holiday per year plus bank holidays
- Hybrid working (work from home up to 60% of your time)
- Private healthcare with Bupa
- A non-contributory Pension of at least 8% of basic salary each month
- Life assurance of eight times your basic salary
- Income protection
- Competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package
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