Review referrals received from consumers and other stakeholders into the team inbox, and proactively review current promotions for compliance with our rules, on a rota-basis
Carry out casework, including understanding and identifying relevant financial promotion rule breaches and communicating these to firms
Answer queries relating to the financial promotions regime and provide answers or recommendations for decision making
Provide support to colleagues on project and policy work through assessing financial promotions, conducting research or running reports for review
Draft letters to firms and/or consumers, tailoring the message appropriately to suit the audience
Assist supervisors and portfolio leads through conducting portfolio analysis and inputting into planned communications to sectors/firms
Requirements
Minimum Prior experience of making risk-based decisions and prioritisation ensuring the most important work is done
Prior experience engaging with stakeholders internally and externally
Prior experience in a role where you were responsible for case work
Good analytical skills and judgement
The ability to work with key stakeholders and build good relationships
The ability to respond positively to challenges and to adopt a flexible approach to change
The ability to manage a variety of competing tasks and issues, working both independently and as part of a team, prioritising appropriately and escalating where necessary
Ensuring work produced is of the highest standard
Ability to demonstrate ownership of, and responsibility for, work on an on-going basis
Benefits
25 days holiday per year plus bank holidays
Hybrid working (work from home up to 60% of your time)
Private healthcare with Bupa
A non-contributory Pension of at least 8% of basic salary each month
Life assurance of eight times your basic salary
Income protection
Competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package
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