Hybrid Senior Director, Sales Strategy & Operations

at Endeavor

• Job title: Senior Director, Sales Strategy & Operations
• Job type: Full Time
• Experience level: Senior
• Salary: $165,000 - $220,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Senior Director of Sales Strategy & Operations at WME, leading monetization strategies for creator content. Design operational infrastructure and collaborate with senior leadership on growth initiatives.

Responsibilities

• Help design and implement the operational infrastructure to manage and monetize creator content inventory at scale.
• Develop monetization strategies - including rate cards, packaging, and standardized formats - that streamline sales efforts and maximize revenue.
• Partner with the Head of Sales and senior leadership to shape business strategy, go-to-market approaches, and long-term growth plans.
• Engage directly with talent, creators, and their teams to ensure systems and processes effectively translate content inventory into market-ready opportunities.
• Build standardized workflows, tools, and dashboards that enable the business to operate efficiently at scale.
• Monitor operational performance and implement improvements to enhance efficiency and revenue potential.
• Collaborate with the Head of Technology to evaluate, select, and implement a technology platform that underpins the operational layer.
• Serve as a strategic partner to sales, campaign management, and cross-functional teams, ensuring alignment between operations and revenue goals.
• Provide insights and guidance to help sales teams prioritize opportunities, package inventory effectively, and close deals efficiently.
• Build internal playbooks, documentation, and processes to enable team growth and consistent execution across clients and campaigns.
• Maintain and analyze operational metrics to inform business decisions, track performance, and support monetization strategies.
• Translate complex data into actionable insights for leadership and cross-functional teams.
• Ensure accurate reporting on content availability, campaign execution, and revenue performance.
• Identify bottlenecks, inefficiencies, and opportunities to improve operational performance across the business.
• Lead initiatives to streamline workflows, automate repetitive tasks, and optimize the end-to-end content-to-sales process.
• Establish best practices that can scale across clients, platforms, and markets.

Requirements

• 12+ years of experience in sales operations, business strategy, or related leadership roles across strategic operations within digital media, entertainment, or creator-driven businesses.
• Proven experience working directly with talent, creators, and their teams to operationalize content inventory for market monetization.
• Track record of collaborating with senior leadership to define strategy and execute complex, high-growth initiatives.
• Demonstrated success designing and implementing scalable operational systems that drive revenue growth.
• Strong understanding of digital advertising, content monetization models, and creator economies.
• Experience developing monetization strategies, including pricing, packaging, and rate card design.
• Strong analytical skills with experience leveraging dashboards, CRM systems, and business intelligence tools to inform decisions.
• Experience evaluating and implementing technology platforms to support operational scalability.
• Excellent project management skills, capable of managing multiple cross-functional initiatives simultaneously.
• Exceptional communication skills, with the ability to translate operational complexity into actionable recommendations for leadership and teams.

Benefits

• health care
• retirement
• vacation and other paid time off