Lead the National Network Contract Analytics team focusing on healthcare affordability strategies. Collaborate cross - functionally to drive insights and support provider contracting efforts while reporting to executive leadership.
About the role
- Senior Director of Business Applications at ELLKAY driving Quote-to-Cash transformation initiatives. Leading strategic vision and collaboration across Sales, Finance, Delivery, and Customer Success functions.
Responsibilities
- Lead and own the end-to-end Quote-to-Cash transformation, including use of Salesforce CPQ, NetSuite, LinkSquares and integrated systems.
- Collaborate extensively with functional and technical leaders (Sales, Rev Ops, Finance, Delivery, Product) on workflows improvements that drive an efficient Quote-to-Cash process.
- Advocate for and build a high-performing Business Applications team (internal and external resources), while remaining hands-on in solution design and execution.
- Lead the data and reporting strategy for the Quote-to-Cash process, ensuring information is captured, structured, and leveraged for business insights.
- Establish system architecture, integration strategy, and data governance standards that support scale and ensure data consistency.
- Be a change agent to drive and influence effective change management.
- Collaborate with senior leadership and project management office on driving success.
- Translate business requirements into scalable and best-practice solutions.
- Define and track KPIs to measure process effectiveness and system performance.
- Manage vendor relationships and evaluate new technology solutions to drive innovation.
Requirements
- Proven experience successfully delivering cross-functional business system transformation projects, especially quote-to-cash.
- 8+ years of experience with Salesforce CPQ in a team lead, product owner, administrator, or consultant role.
- 5+ years of experience in Healthcare IT industry, preferably with SaaS businesses.
- Deep understanding of Salesforce Sales Cloud, CPQ, and integrations with third-party SaaS tools.
- Salesforce certifications (e.g., Administrator, Advanced Administrator, Business Analyst, or CPQ Specialist) helpful.
- Experience with NetSuite ZoneBilling helpful but not required.
- Knowledge of third-party integrators such as Zapier, Mulesoft helpful but not required.
- Excellent communication, stakeholder management, and prioritization skills.
Benefits
- Medical, Dental, and Vision benefits
- Employer-paid Life and LTD
- 401k w/ matching – once eligibility is met
- Work/life balance
- Paid Volunteer Program
- Flexible working hours
- Unlimited PTO
- Remote work options
- Employee Discounts
- Parental Leave
- Working with talented, collaborative, and friendly people who love what they do
- Professional growth within Innovation environment
- On site in HQ
- Free daily lunches
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