Hybrid Clinical Safety Director

at The Cigna Group

• Job title: Clinical Safety Director
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Bloomfield, United States

About the role

• Clinical Safety Director responsible for advancing patient safety initiatives at Cigna Healthcare. Leading implementation of clinical safety programs across various care settings and teams.

Responsibilities

• Lead the implementation and advancement of enterprise clinical safety priorities across all care and health services delivery settings.
• Translate clinical safety strategy into actionable frameworks, programs, and operating practices that can be consistently applied across the organization.
• Serve as a subject matter expert in clinical safety, providing guidance on complex safety issues, emerging risks, and high-impact improvement opportunities.
• Partner with clinical and operational leaders to integrate safety expectations into care models, workflows, and patient-facing processes.
• Oversee clinical event reporting, investigation, and follow-up processes to ensure timely identification, escalation, and management of safety risks.
• Lead or provide expert oversight for root cause analyses, failure mode and effects analyses, and other structured reviews to identify system vulnerabilities and prevent recurrence.
• Ensure corrective and preventive actions are clearly defined, implemented, and monitored for effectiveness.
• Collaborate closely with legal, compliance, and fraud, waste, and abuse (FWA) teams to support appropriate documentation, internal review, and external reporting of safety-related events.
• Define and manage clinical safety performance indicators, including adverse events, serious safety events, and near-miss trends.
• Prepare and deliver clinical safety updates, analyses, and recommendations to leadership and governance forums, as appropriate.
• Lead the execution of organization-wide initiatives focused on reducing preventable patient harm, including medication safety, infection prevention and control, and diagnostic or care transition safety.
• Support the adoption of evidence-informed safety practices and standardized approaches across clinical programs and markets.
• Partner with clinical informatics and technology teams to ensure systems effectively support safety reporting, monitoring, and improvement.
• Support the advancement of high-reliability practices by reinforcing principles of safety science, human factors, and systems-based thinking.
• Act as a trusted advisor on clinical safety topics across the organization.

Requirements

• Clinical safety background with 5+ years of relevant experience.
• Clinical background (e.g., RN, PharmD) and patient safety certification (e.g., CPPS, CPHQ) preferred.
• Demonstrated experience in patient safety, quality, or clinical risk management, including responsibility for leading programs or initiatives at scale.
• Experience designing, implementing, or transforming a clinical or patient safety program, or overseeing an established program, to manage the full lifecycle of safety events (e.g., event reporting, triage, investigation, prioritization, mitigation, and tracking).
• Direct experience leading structured safety investigations (e.g., Root Cause Analysis, Common Cause Analysis, Apparent Cause Analysis) and proactive risk assessments (e.g., FMEA).
• Deep expertise in performance improvement methodologies and systems-based approaches to care delivery.
• Demonstrated ability to operate autonomously within a defined strategic framework, exercising sound clinical judgment and the ability to lead through influence in a matrixed environment, coaching and partnering with leaders outside of direct reporting relationships.
• Experience managing and developing safety, quality, or clinical risk management professionals (e.g., safety specialists, analysts).
• Strong analytical skills with experience using safety data to identify trends, prioritize risk, and drive system-level improvements.
• Strong communication, collaboration, and change management skills.

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours