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TruistHead of AI Enablement
Senior technology leader responsible for AI and GenAI solutions across Wholesale Technology for Truist. Collaborating with business executives and engineering teams to drive measurable value through AI applications.
About the role
- Develop and implement a worldwide quality assurance strategy that aligns with business objectives, focusing on AI-powered testing and automation.
- Lead cross-functional initiatives to implement scalable, intelligent QA frameworks across product lines.
- Be responsible for the operation and evolution of global Quality Labs.
- Champion the adoption of AI/ML for test case generation, defect prediction, and root cause analysis.
- Develop and integrate AI testing frameworks into CI/CD pipelines for continuous testing and real-time insights.
- Evaluate, select, and implement AI-powered QA tools (e.g., autonomous testing platforms, NLP-based scripting).
- Drive innovation in test automation using generative AI, computer vision, and intelligent bots.
- Establish critical metrics and dashboards using AI analytics to monitor quality trends, test coverage, and release readiness.
- Ensure compliance with industry standards and regulatory requirements through intelligent auditing and reporting.
- Build, mentor, and lead a global QA team with expertise in AI technologies and modern testing practices.
- Collaborate with Engineering, Product, and Data Science teams to align quality goals with product innovation.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field; PhD is a plus
- 10+ years of experience in software quality assurance, including 5+ years in a senior leadership role
- Proven experience implementing AI/ML in QA processes and tools
- Deep understanding of software development lifecycles, DevOps, and agile methodologies
- Hands-on experience with AI testing platforms (e.g., Test.ai, Functionize, Applitools)
- Strong analytical, strategic thinking, and communication skills.
Benefits
- health, dental, and vision insurance
- paid time off
- 401(k) plan with employer matching
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