Participate in development tasks and issue resolution activities related to ongoing D365 F&O rollouts across multiple subsidiaries, ensuring alignment with global standards and timelines.
Collaborate with cross-functional teams to design and implement solutions for new requirements, enhancements, and subsidiary-specific configurations.
Contribute to testing efforts (unit, integration, and UAT) in the context of rollout projects.
Support localization and integration needs for new subsidiaries during rollout phases.
Ensure proper handover and knowledge transfer from project (BUILD) to support (RUN) teams post-rollout.
Act as a senior escalation point for complex D365 F&O technical incidents escalated from the L1 team.
Collaborate effectively with the L2 integration partner team to analyze and resolve recurring or complex technical issues.
Perform deep-dive investigations into system behavior, integrations, custom code (X++), and performance issues.
Ensure timely resolution and root cause analysis of incidents, with a focus on minimizing business disruption.
Own and manage the end-to-end lifecycle of support tickets, including coordination between internal stakeholders, L1 team, and the integration partner.
Drive continuous improvement initiatives based on ticket trends, recurring issues, and user feedback.
Support environment management activities including code deployments, configuration migrations, and data refreshes.
Maintain technical documentation, knowledge base articles, and handover materials.
Requirements
Bachelor's degree in Computer Science, Information Technology, or related field.
5+ years of experience in technical support or consulting for D365 Finance & Operations.
Strong technical expertise in:
X++ development and debugging
LCS (Lifecycle Services) and Azure DevOps pipelines
Associate Director in Corporate, Infrastructure and Project Finance Group at Fitch Ratings. Analyzing, executing and rating infrastructure and project finance transactions, particularly for energy and power assets.
Associate Director focusing on analyzing infrastructure and project finance at Fitch Ratings. Seeking a senior credit analyst with extensive experience in energy and power sectors.
Associate Director at Fitch Ratings focusing on analysis, execution and rating of project finance in infrastructure. Engaging with energy and power transactions primarily within US and Canada.
Finance Associate Director managing month - end close and compliance in financial operations at Fitch Group. Supporting North America financial close processes with a strong emphasis on accuracy and efficiency.
Finance Business Partner managing budgeting and forecasting for Open Finance programs. Responsible for financial analysis, reporting, and process improvement within the Services Finance Team.
Investment Operations Analyst supporting investment monitoring and reporting for alternative asset funds. Analyze financial statements and assist in AI integration within Mercer’s process.
FP&A Manager overseeing financial planning for Discovery and Preclinical teams at biotech firm. Providing financial insights and collaborating with cross - functional groups in San Diego HQ.
Senior Associate in Alternative Investment Services Bank Loans Operations monitoring and processing custody related events for financial services. Ensuring accurate record keeping and timely problem resolution to mitigate risk.
Managing day - to - day service delivery and operational activities for a functional team in fund accounting. Role requires technical expertise and leadership in financial services industry.