Hybrid Senior Detection & Investigation Analyst

at PNC

• Job title: Senior Detection & Investigation Analyst
• Job type: Full Time
• Experience level: Senior
• Salary: $38,000 - $67,600 per year
• Degree requirement: Associate's Degree
• Location requirements: Hybrid, Louisville, United States

About the role

• Detection & Investigation Analyst Senior responsible for fraud detection and prevention within PNC's Retail Bank Operations. Analyzing cases and sharing best practices to enhance security and mitigate risks.

Responsibilities

• Reviews and investigates customer cases, reports, and work for potential and actual loss; minimizes fraud, AML and/or organizational risk.
• Responsible for early detection of suspicious activity, control and prevention of losses.
• Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities.
• Recommends disposition.
• Uses defined research procedures to identify and resolve issues.
• Starts to identify trends.
• Follows standards and practices to mitigate fraud, AML and other risk exposure and loss.
• Shares best practices amongst the team and/or service partners.
• Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate.

Requirements

• Three years of financial industry experience
• Knowledge of fraud prevention
• Great opportunity to gain fraud experience
• High Production Environment, Goal of 65 Items per Hour Worked

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 8 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level; and years of service