About the role

  • Senior Telecom Expense Analyst responsible for managing WAN connectivity and telecommunications services. Driving cost optimization and aligning carrier strategy with business requirements.

Responsibilities

  • Own end‑to‑end management of the organization’s telecommunications and network services portfolio
  • Serve as the primary point of accountability for telecom carriers, ISPs, and managed service providers
  • Oversee the lifecycle of telecom services, including ordering, provisioning, upgrades, disconnects, and inventory management
  • Ensure accurate documentation and system records (e.g., CMDB/ServiceNow) and maintain visibility into installations
  • Makes recommendations to provide cost savings where/when possible
  • Provide governance over service delivery by establishing and managing SLAs
  • Validate contract terms related to termination rights, service credits, and risk mitigation
  • Develop and execute wide‑area network (WAN) sourcing strategies leveraging technologies such as DIA, broadband, 4/5G, and satellite solutions
  • Participate in forecasting telecom spend and support annual budgeting

Requirements

  • Bachelor's degree in business administration / supply chain management / finance or related
  • Three (3) years to Five (5) years or more in Telecom/WAN procurement, carrier management, or network operations
  • 3 years or more in Sourcing DIA, broadband, 4/5G, Starlink services
  • Knowledge of SDWAN architectures (i.e. Meraki)
  • 3 years or more in financial analysis and budgeting Telecom expense management (TEM) systems experience
  • 3 years or more in ITSM/CMDB platforms (ServiceNow or similar)
  • Proficiency with Excel and reporting tools
  • SDWAN architectures (i.e. Meraki)

Benefits

  • comprehensive health and welfare benefits
  • medical, prescription, dental, vision, life insurance and disability insurance options
  • paid time off for vacation, illness, bereavement, family and parental leave
  • tax-advantaged 401(k) retirement savings plan

Job title

Senior Telecom Expense Analyst

Job type

Experience level

Senior

Salary

$75,000 - $85,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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