About the role

  • Lead high-performing agile teams to deliver complex digital products and services on time, within budget, and to a high standard.
  • Build strong, trusted client relationships, ensuring excellent communication and satisfaction throughout delivery.
  • Collaborate with clients and internal teams to design intelligent, achievable delivery plans that align with agile principles and best practice.
  • Proactively monitor delivery progress, risks, and issues, ensuring quality and performance standards are maintained.
  • Manage project artefacts including RAID logs, highlight reports, delivery plans, and budget/resource tracking documentation.
  • Lead and facilitate agile ceremonies and delivery governance activities (e.g. sprint reviews, stand-ups, retrospectives, and project boards).
  • Work collaboratively with client and partner Delivery Managers, contributing expert advice and assurance.
  • Coach, mentor, and support colleagues, promoting continuous learning and professional development.
  • Contribute to our delivery community by sharing insights, championing innovation, and supporting the adoption of new methods and tools.

Requirements

  • Proven experience leading the successful delivery of complex digital or software development projects using agile methodologies (Scrum/Kanban)
  • Experience working with multi-disciplinary teams in user-centred design and DevOps environments.
  • Strong delivery assurance, risk management, and progress tracking capabilities.
  • A solid technical understanding to work confidently with technical leads in identifying and managing requirements, dependencies, and issues.
  • Demonstrable commercial awareness and experience managing budgets, contracts, and Statements of Work in a consultancy or client-facing setting.
  • Excellent stakeholder management, communication, and interpersonal skills, with a collaborative and pragmatic approach.
  • Ability to balance multiple priorities and work effectively under pressure in a fast-paced environment.
  • A proactive mindset with a passion for continuous improvement and delivering measurable value.
  • Experience delivering services in line with the Government Digital Service (GDS) Service Standard.
  • Previous experience within a digital consultancy or transformation environment, ideally working with UK public sector clients.
  • Understanding of cloud technologies, modern software engineering practices, and DevOps principles.
  • Familiarity with agile delivery tools such as Jira, Confluence, Miro, or Azure DevOps.

Benefits

  • InformedACADEMY™ – We offer excellent career development opportunities through our award-winning personal and professional development programmes, including support with professional certifications.
  • Industry leading health and wellbeing plan – We partner with several wellbeing support functions to cater to each individuals need, including 24/7 GP services, mental health support and physical health support.
  • Hybrid working*
  • Private Health Care Cover*
  • Generous life assurance cover*
  • Gym Membership*
  • Monthly office lunch
  • Onsite massage sessions
  • 25 paid working days holiday per year plus bank holidays*
  • Sabbatical Leave Scheme*
  • Enhanced Maternity Leave and Pay*
  • Enhanced Paternity Leave and Pay*
  • Company Pension Contribution
  • Profit Share Scheme
  • Payment of professional subscriptions
  • Generous referral scheme with no limits on the number of referrals
  • *Qualifying period applies

Job title

Senior Delivery Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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