Improve customer compliance operations by developing bar raising metrics, self-service tools, and deep analyses that drive actionable insights
Collaborate with stakeholders to manage tactical and strategic needs of the business
Proactively identify opportunity areas for improvement including deep dive investigations and processes to better serve our customers
Understand data resources and know when, how, and which best to use for each project
Ability to frame and break down complex business problems into key components and recommend practical solutions
Monitor key performance metrics and use data to identify actionable opportunities to increase efficiency and make high-quality decisions that drive performance improvements
Build a collaborative team environment that fosters efficient execution, innovation, and continuous improvement
Develop and support the analytical technologies that give our team timely, flexible, and structured access to their data
Requirements
5+ years of relevant experience
Advanced SQL and data modeling skills, Python for data analysis experience
Proficient using at least one data visualization product (Looker, Tableau, QuickSight, etc.)
Excellent written and verbal communication skills are required, including experience meeting with and communicating information to senior leadership
Highly collaborative, with an ability to optimally secure inputs from many cross-functional partner teams
Ability to think strategically, formulate appropriate analytical solutions, and execute in order to solve business needs
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