Provide regulatory compliance guidance and technical subject matter expertise, for new products and propositions, from ideation and innovation through to customer onboarding.
Collaborate with key stakeholders across the bank, providing awareness of conduct, compliance and regulatory expectations, as they relate to the work of the Build the Bank team, to ensure good outcomes are achieved for both ClearBank and its customers.
Act as a trusted advisor for the 1st line.
Partner closely with the Financial Crime team.
Opine and provide guidance to the 1st line as they prepare customer facing guidance for corporate clients which will cover, for example, customer services standards and procedures, data management and privacy guidelines, incident reporting processes and other administrative requirements as required by ClearBank.
Review and update existing internal policies and standards as required for embedded corporate clients, considering the differences specifically in relation to regulated and non-regulated activities.
Support ad hoc tasks and projects within the Build the Bank team.
Requirements
Regulatory and compliance technical expertise, including a deep understanding of the Payments Services Regulations, BCOBS, FSCS, Data Protection Regulation, DISP, SYSC, Consumer Duty, Vulnerable Customers, Open Banking, Financial Promotions and Conflicts of Interest.
2nd line experience of policy writing.
Ability to prioritise and manage demanding workloads in a fast-paced environment, while maintaining high levels of quality and competency.
Strong verbal skills, with the ability to articulate complex requirements clearly.
Excellent written skills, with attention to detail and experience writing operational procedures, standards and guidance.
A team player mentality with strong interpersonal skills and the ability to build a network of contacts across the bank and externally.
Benefits
42% of our senior management roles are held by women
Our enhanced family leave policies
Launching our partnership with Code First Girls
Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group
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