Client Manager managing a book of business for welfare benefit plans at Marsh McLennan Agency. Role involves consulting and ensuring clients' goals are met with a review structure.
About the role
- Senior Client Manager leading client partnerships in a design agency. Managing projects from strategic clarity to operational excellence while building trusted relationships with clients.
Responsibilities
- Lead complex projects and multi-workstream accounts
- Identify organic growth opportunities within your accounts
- Build trusted relationships with mid- to senior-level client contacts
- Bring sharp operational control to your accounts
- Monitor profitability and scope across multiple projects
- Mentor juniors through your feedback and clarity
Requirements
- 3-5 years in client services within a creative agency environment
- Proven ability to manage mid-to-large client accounts
- Experience leading project delivery from brief to execution
- Strong relationship-building skills
- Familiarity with financial processes including forecasting, scoping and budget management
- Previous line management or mentoring experience is a plus
Benefits
- 3 days per week in the office
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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