Senior Client Manager leading client partnerships in a design agency. Managing projects from strategic clarity to operational excellence while building trusted relationships with clients.
Responsibilities
Lead complex projects and multi-workstream accounts
Identify organic growth opportunities within your accounts
Build trusted relationships with mid- to senior-level client contacts
Bring sharp operational control to your accounts
Monitor profitability and scope across multiple projects
Mentor juniors through your feedback and clarity
Requirements
3-5 years in client services within a creative agency environment
Proven ability to manage mid-to-large client accounts
Experience leading project delivery from brief to execution
Strong relationship-building skills
Familiarity with financial processes including forecasting, scoping and budget management
Previous line management or mentoring experience is a plus
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