About the role

  • Contribute to the development of customer strategy and Long-Range Plan (LRP), including a robust 0–12-month Commercial Plan that leads to a Joint Business Plan (JBP) with the customer
  • Lead the execution of the Commercial Plan through ongoing review of JBP initiatives, ensuring stakeholder accountability
  • Monitor and optimise trade spend investment, forecast performance, and delivery against planned range reviews and activation goals
  • Champion a culture of proactive customer alignment by leveraging insights and to develop mutually beneficial strategies
  • Incorporate competitor context into strategic planning to ensure relevance and differentiation
  • Collaborate across the business to identify and unlock growth opportunities in alternative channels and new customers, including Meal Kit providers
  • Lead and develop a National Account Manager, fostering capability growth and supporting performance delivery.

Requirements

  • Ideally holds a Bachelor’s Degree in a relevant field such as Business, Commerce, Marketing, or Supply Chain
  • Deep experience in the New Zealand retail market, ideally with direct exposure to Woolworths NZ, its systems, processes, and ways of working
  • Proven commercial capability with 5+ years in customer-facing roles, including at least 3 years at NBM level
  • Strong track record of building trusted relationships and delivering results through strategic planning and customer alignment
  • Comfortable working both on and in the business, with a hands-on approach to execution
  • Demonstrated leadership capability, with experience in developing others and fostering high performance
  • Skilled in influencing across functions such as category development, revenue management, marketing, and supply chain
  • Thrives in a tight-knit, collaborative team environment with open communication and shared goals
  • Open to future opportunities and growth within a dynamic, evolving business

Benefits

  • Flexible working arrangements and a variety of engaging Health and Wellbeing programs
  • Health Insurance, Income Protection and Life Insurance
  • Diverse Leadership Development Programs and Professional Development Support
  • Employee Reward and Recognition Program
  • Short Term Incentive Bonus
  • Novated Car Leasing Agreements
  • Opportunity to purchase additional annual leave

Job title

Senior Business Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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