Business Process Analyst at Stefanini enhancing processes with cutting-edge technology and collaboration. Join us to drive innovation in the banking sector through impactful solutions.
Responsibilities
Map AS-IS and TO-BE processes, identifying bottlenecks, risks, and improvement opportunities.
Analyze data, policies, SOPs, and process documentation.
Conduct interviews with business and technical areas.
Facilitate workshops and collaborate with Architecture, Design, and Technology teams.
Support the automation of processes and digital products, seeking efficiency and innovation.
Develop improvement plans, support implementations, and produce documentation.
Monitor local and international market trends and best practices.
Contribute to strengthening the Process and Change Management Chapter.
Support the evolution of maturity in Agile and Lean Management.
Requirements
Bachelor's degree (completed).
Solid experience in process mapping and process engineering.
Experience conducting interviews, workshops, and mapping sessions.
Experience with automation of processes and digital products.
Proactive and analytical mindset to propose solutions.
Excellent communication skills (verbal and written).
Lean Yellow Belt certification (minimum).
Knowledge of Scrum, agile ceremonies, and Microsoft Visio.
Intermediate English.
Benefits
Meal allowance or food voucher;
Discounts on courses, universities, and language schools;
Stefanini Academy - platform with free, up-to-date online courses and certificates;
Mentoring;
Childcare assistance;
Benefits club for medical consultations and exams;
Medical insurance/assistance;
Dental insurance/assistance;
Discounts and benefits at leading establishments;
Travel club;
Pet plan/benefits;
and much more...
Job title
Senior Business and Process Analyst – Banking Sector
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