Senior Client Rate Analyst managing fee arrangements and compliance within the firm. Collaborating with multiple teams to drive revenue optimization and support firm-wide initiatives.
Responsibilities
Lead the implementation of newly negotiated rate agreements and other pricing arrangements.
Ensure non-standard fee agreements are accurately documented, approved, and maintained in accordance with firm policies.
Track and monitor agreement terms, conditions, expiration dates, and rate change allowances.
Maintain an organized repository of fee agreements and supporting documentation.
Lead the annual review and adjustment process alongside the pricing team for clients eligible for rate changes.
Manage same for clients with off-cycle adjustments.
Analyze client rate agreements to determine eligibility and timelines for annual rate adjustments.
Coordinate with attorneys, Billing and Ebilling teams, and Pricing to implement rate changes in financial systems.
Monitor rate activation and ensure accurate updates across all downstream billing platforms.
Work closely with the Pricing team to evaluate non‑standard rate proposals and provide operational insights.
Partner with FP&A on analytics, forecasting, and financial reporting related to client rate performance.
Collaborate with Billing and Ebilling teams to troubleshoot rate discrepancies and ensure accurate billing outcomes.
Coordinate with Collections to address rate‑related issues impacting accounts receivable.
Prepare regular and ad‑hoc reports on rate usage, exceptions, compliance metrics, and upcoming rate adjustments.
Identify trends, risks, and opportunities related to client fee arrangements and rate structures.
Recommend process improvements that enhance accuracy, efficiency, and firmwide rate governance.
Requirements
Minimum of 4-6 years of experience in pricing, billing operations, financial analysis or rate administration – preferably within a law firm or professional services environment.
Bachelor’s degree in Finance, Accounting, Business Administration or related field. May be substituted for relevant legal work experience.
Strong proficiency in financial and billing systems (e.g., Aderant, Elite 3E, or similar platforms).
Advanced Excel skills, including pivot tables and data analysis.
Familiarity with Ebilling platforms and rate validation tools.
Exceptional analytical and problem-solving abilities.
Ability to effectively manage multiple projects with competing deadlines and perform well under pressure.
Must be adaptable and flexible to meet changing needs and priorities.
Excellent communication skills and the ability to collaborate across departments and various levels across the firm including attorneys, clients, colleagues and firm leadership.
Ability to communicate complex information in an effective manner.
Strong attention to detail and commitment to data accuracy.
Knowledge of or ability to learn Microsoft Office Suite, or Microsoft 365.
Benefits
comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
life and AD&D insurance
short and long term disability insurance
tax-advantaged accounts for health care expenses, including FSAs and HSAs
FSAs for dependent care
health advocacy services
behavioral health and counseling resources for all family members
401(k)
profit sharing
pre-tax transit and parking program
backup dependent care
senior care planning support
resources for individuals with development disabilities and their caregivers
paid holidays and other paid time off, including paid leave for new parents
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