The Workplace Investing Strategic Control Design and Process Design Manager is responsible for the proactive identification of risk and establishment of systemic controls to mitigate gaps in the control environment.
Quickly grasp sophisticated custom processes and assess risk across the entire WI Caps organization.
Document process and control workflows and identify risks and control gaps within these processes.
Analyze loss and incident data to identify themes and prioritize opportunities for improvement.
Prepare and deliver presentations.
Influence the organization in making process, quality, and control improvements.
Partner with Implementation/Sales/Managing Director organizations to ensure opportunities are appropriately prioritized and implemented.
Use data analytics for issue identification through creative thinking and automation.
Collaborate with the robotics and other automation teams to ensure controls and processes are efficient and manual processes are minimal.
Drive improvements and risk reduction efforts.
Research the associated risks, regulations, and service levels to define improvements and standard operating procedures for quality controls.
Requirements
Bachelor’s degree required
5-7 years’ of experience evaluating, designing and improving controls (i.e., audit, risk or operations/quality management)
Proven project management and leadership capabilities
Professional quality/risk/audit/compliance/technology-related certifications are a benefit (e.g. Six Sigma, CPA, CIA, CISA)
Data analysis experience is a benefit (e.g., SQL, Alteryx, Power BI, SAS, Tableau, Python)
Ability to balance multiple projects and tasks simultaneously within a tight timeframe
Knowledge of WI operational processes, controls, and associated risks, is preferable.
Benefits
Flexible work arrangements
Professional development opportunities
Job title
Senior Analyst, Strategic Control and Process Design
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