About the role

  • The Workplace Investing Strategic Control Design and Process Design Manager is responsible for the proactive identification of risk and establishment of systemic controls to mitigate gaps in the control environment.
  • Quickly grasp sophisticated custom processes and assess risk across the entire WI Caps organization.
  • Document process and control workflows and identify risks and control gaps within these processes.
  • Analyze loss and incident data to identify themes and prioritize opportunities for improvement.
  • Prepare and deliver presentations.
  • Influence the organization in making process, quality, and control improvements.
  • Partner with Implementation/Sales/Managing Director organizations to ensure opportunities are appropriately prioritized and implemented.
  • Use data analytics for issue identification through creative thinking and automation.
  • Collaborate with the robotics and other automation teams to ensure controls and processes are efficient and manual processes are minimal.
  • Drive improvements and risk reduction efforts.
  • Research the associated risks, regulations, and service levels to define improvements and standard operating procedures for quality controls.

Requirements

  • Bachelor’s degree required
  • 5-7 years’ of experience evaluating, designing and improving controls (i.e., audit, risk or operations/quality management)
  • Proven project management and leadership capabilities
  • Professional quality/risk/audit/compliance/technology-related certifications are a benefit (e.g. Six Sigma, CPA, CIA, CISA)
  • Data analysis experience is a benefit (e.g., SQL, Alteryx, Power BI, SAS, Tableau, Python)
  • Ability to balance multiple projects and tasks simultaneously within a tight timeframe
  • Knowledge of WI operational processes, controls, and associated risks, is preferable.

Benefits

  • Flexible work arrangements
  • Professional development opportunities

Job title

Senior Analyst, Strategic Control and Process Design

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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