About the role

  • Salesforce Product Owner at AAA supporting various segments in Salesforce solutions and user adoption. Focused on strategic vision, product management, and stakeholder engagement across multiple business areas.

Responsibilities

  • Collaborate with executive sponsors and leaders across Membership, Insurance, Automotive, Travel and Marketing to ensure Salesforce solutions meet diverse business needs
  • Lead user adoption and change management initiatives
  • Define and track key performance indicators (KPIs) and return on investment (ROI)
  • Oversee continuous improvement efforts, evaluating the performance of Salesforce programs
  • Manage and prioritize the product backlog
  • Develop and articulate a clear product vision and multi-year roadmap for Salesforce
  • Act as the primary business partner and liaison with Salesforce

Requirements

  • Bachelors or better in Business Administration or related field
  • Bachelors or better in Computer Science or related field
  • Bachelors or better in Information Technology or related field
  • 2-5 years: Experience with Salesforce implementation and product management
  • Proven record of successfully launching consumer-impacting features or products
  • Deep understanding of the Salesforce ecosystem
  • Strong prioritization and decision-making skills
  • Advanced analytical skills to assess customer and associate needs, as well as market trends
  • Ability to effectively communicate with both technical teams and business stakeholders

Benefits

  • health and dental insurance
  • 401(k) plan with competitive match
  • fully paid group life insurance
  • short- and long-term disability insurance
  • travel discounts
  • free AAA membership

Job title

Salesforce Product Owner

Job type

Experience level

JuniorMid level

Salary

$120,000 - $145,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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