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Seminaris HotelsManager Convention Sales
Manager Convention Sales responsible for planning and executing client events at Seminaris. Collaborating with clients to ensure their needs are met before, during, and after events.
About the role
- Be the first point of contact for clients, supporting them day-to-day while ensuring a seamless experience.
- Support the Sales Manager in managing his portfolio of client accounts assisting with inquiries, resolving issues, and providing updates.
- Coordinate internally with technical and operations teams to ensure the timely and successful delivery of solutions according to customer needs.
- Assist in educating customers on product features, benefits, as well as coordinating and organising product samples.
- Maintain and update customer forecasts to help align purchase plans with demand.
- Prepare scheduled account status reports for the Sales Manager.
- Support the identification of upsell and cross sell opportunities within accounts, escalating to the Sales Manager for execution.
- Contribute to sales initiatives by providing account insights and assisting in the development of strategies to grow existing business.
Requirements
- Minimum 2 years’ experience in sales support or customer service, ideally within bulk food products or a related industry.
- Excellent communication and relationship-building skills.
- Proficiency with CRM systems and Microsoft Office and Google suite.
- Organised, detail oriented, and able to manage multiple priorities in a fast-paced environment.
- Self-motivated, with a strong customer service mindset and problem-solving skills.
- Comfortable working collaboratively and taking direction, while also using initiative to anticipate needs and support the team’s goals
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
RE
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