Sales Associate providing exemplary customer service and building brand loyalty at Pandora store. Engaging with customers and achieving sales targets in retail environment.
About the role
- Associate in FX & Commodity Sales at ANZ managing the sales lifecycle in Japan. Focusing on maximizing FX & Commodity sales revenue while building strong client relationships.
Responsibilities
- Manage the full sales lifecycle—from lead generation and pipeline development through to deal execution.
- Monetise existing client relationships while proactively identifying and developing new business opportunities.
- Support the delivery of financial and strategic objectives by providing insights, reporting, and management of performance across all aspects of the FX & Commodity Sales business.
- Partner closely with Relationship Managers and Trading to ensure a comprehensive understanding and management of the client portfolio including smooth onboarding and identifying opportunities with existing accounts.
- Maximise Tokyo FX & Commodity sales revenue (CAF + CFV) by delivering flow and derivative products to the target client base.
- Manage, generate, and be accountable for revenue performance across assigned clients.
- Build and maintain a strong network of contacts to support business growth—both through sourcing new opportunities and optimising existing relationships.
- Proactively deepen understanding of each client’s business model, financial needs, and market drivers to deliver tailored solutions.
- Serve as the primary market‑facing contact, ensuring a high level of client satisfaction and representing the bank’s capabilities effectively.
- Comply with front‑office control checks, deal approval processes, and operational protocols to minimise processing and operational risk.
- Ensure alignment and adherence with Markets dealing and distribution mandates, suitability frameworks, governance and conduct policies, processes and standards.
- Comply fully with all relevant external regulatory requirements.
Requirements
- Solid foundation in financial markets, strong curiosity in FX and Commodities, and a highly motivated mindset to continuously enhance the level of expertise.
- Experience with working in a team across multiple domestic teams and geographies.
- A strong multitasker who proactively takes on requests, delivers results efficiently, and shares know-how with the team.
- Technical knowledge in FX products (flow and non-flow).
- Extensive knowledge of regulatory framework and requirements in the countries ANZ Global Markets operates in.
- Strong customer focus and ability to drive results.
- Be motivated to learn and take on responsibilities and challenges.
- Good communication/interpersonal skills and command of English/Japanese.
- Demonstrate ANZ Values and Behaviours: Integrity, Collaboration, Accountability, Respect and Excellent.
Benefits
- Access to health and wellbeing services
- Discounts on selected products and services from ANZ
- Flexible working arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Sales Associate at Pandora engaging customers and achieving sales targets in a retail environment. Focused on customer service and product knowledge to create lasting impressions.
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