Sales representative role providing in - home consultations for elderly care solutions. Collaborating with the internal team and completing sales on - site in Berlin, Germany.
About the role
- Sales Representative at Sunlighten connecting commercial wellness organizations to infrared sauna technology. Managing leads, relationships, and sales process for business growth in health and wellness.
Responsibilities
- Respond rapidly to inbound commercial B2B leads that funnel through multiple marketing channels with a high sense of urgency.
- Build trust and develop relationships with business owners and decision-makers within commercial organizations (wellness centers, holistic health centers, day spas, fitness facilities, medical practices, etc.).
- Conduct thorough needs assessments to understand each prospect's business goals, space requirements, and wellness objectives.
- Lead authentic conversations about their business needs and how our industry-leading infrared saunas can enhance their operations and client offerings.
- Utilize Salesforce CRM to track and manage leads, opportunities, and customer interactions and periodically prepare reports for your manager as a status update.
- Juggle dozens of touchpoints simultaneously and efficiently prioritize numerous opportunities through effective time management and organization systems.
- Initiate strategic follow-up calls and emails to re-engage with leads that showed initial interest but have not yet converted.
- Provide accurate information, quotes, credit terms, and bid specifications to commercial clients that clearly communicate ROI and business value.
- Accurately and efficiently complete all sales transactions, terms of sales, and/or service agreements; prepare contracts and submit orders.
- Collaborate with other departments, managers, and other staff to confirm that orders are processed with accuracy and efficiency and that products are distributed properly.
- Hit long-term KPIs from a performance standpoint including: revenue targets, conversion rates, response times, and activity metrics, referral business.
- Stay informed about industry trends, market conditions, and competitor activities in the commercial wellness space.
- Be a proactive, high-performing team member who embraces challenges and continuously seeks improvement.
- Additional duties as assigned by Director of Business Development.
Requirements
- Bachelor's degree in Business, Communications or a related field. High School Diploma/GED + relevant work experience will be considered.
- 2+ years of inbound sales experience with a proven track record of closing B2B commercial deals (Preferred).
- 1+ year of Salesforce experience and tech-savvy with CRM systems.
- If local: Willingness to come into Sunlighten HQ twice per week, specifically Tuesdays.
- Excellent understanding of consultative selling and converting warm leads into closed business.
- Self-driven with superior interpersonal communication skills that allow you to overcome objections and challenges.
- Excellent negotiation, communication, and presentation skills with the ability to influence and reach appropriate resolutions in varied situations.
- Strong ability to handle multiple concurrent opportunities and prioritize effectively.
- Passionate about selling with resilience and willingness to persist through challenges.
- Ability to take direction and guidance well, the coachability factor.
- Proficient with Microsoft Office Suite or related software.
- Consistently hit monthly and annual revenue targets that will be set by Director of Business Development.
Benefits
- Competitive Paid Time Off Policy + Paid Holidays + Floating Holidays
- Fully Equipped Fitness Center On-Site
- Lunch Program featuring a James-Beard Award Winning Chef
- Health (HSA & FSA Options), Dental, and Vision Insurance
- 401(k) with company contributions
- Profit Sharing
- Life and Short-Term Disability Insurance
- Professional Development and Tuition Reimbursement
- Associate Discounts on Saunas, Spa Products and Day Spa Services
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