Inside Sales Specialist engaging customers and driving sales opportunities for Metrohm USA. Collaborating with Sales and Marketing teams to enhance customer experience.
About the role
- Sales Development Representative supporting business development in IT consultancy through lead generation and customer engagement. Handling outreach, qualification, and sales processes remotely and in hybrid settings.
Responsibilities
- As a Sales Development Representative (SDR) with inside-sales responsibilities, you will support our consulting team in developing new business opportunities and ensure smooth processes during acquisition, proposal, and client support phases.
- In this hybrid role, you will combine active lead generation in digital sales with structured tasks in the proposal and sales process.
- You are the first point of contact for potential clients and a reliable interface between Sales, Marketing and Consulting.
- Identification & Research: You systematically analyze the market and find companies that match our Ideal Customer Profile (ICP).
- Outreach & Initial Contact: You develop creative outreach strategies and engage identified decision-makers with targeted messaging.
- Lead Qualification: You evaluate leads according to clear criteria, document all findings, and prepare handovers so the consulting team can develop concrete deals.
- Discovery Call: If a company matches our ICP and shows interest, you will conduct the discovery call.
- Appointment Coordination & Proposal Preparation: You coordinate initial meetings with our Presales Consultants.
- Pipeline Building & Follow-up: You actively maintain your pipeline, implement structured follow-ups, and ensure our sales team always has qualified leads to work with.
- Sales Technology & CRM: Tools like HubSpot, LinkedIn Sales Navigator and AI-supported personalization help you work efficiently.
Requirements
- You have at least 1–3 years of experience in B2B sales, ideally in security consulting or other complex, consultative services.
- Confident handling of initial outreach over the phone and enjoyment of cold calling.
- High level of personal responsibility, structured working style and reliable self-organization in a remote setting.
- Genuine interest in understanding our services and communicating them convincingly, including to technically savvy contacts.
- Experienced in using digital sales tools such as HubSpot and LinkedIn Sales Navigator.
- Fluent German and strong written and spoken English.
Benefits
- Self-realization: Freedom to experiment, an open error culture and the opportunity to help shape company structures are part of our culture.
- Mentorship: Our experienced colleagues support your personal and professional development.
- Flexible working hours: Work when you are most productive and flexibly plan private commitments. Overtime is compensated.
- Additional benefits: Choose from options such as a Germany job ticket, Urban Sports Club membership, childcare subsidy or a company bike (JobRad).
- Training & Development: We invest in your growth through regular training and recognized certifications.
- Low travel requirements: We work remotely or from our offices in Cologne or Essen. On-site meetings at client locations are rare.
- Teambuilding: Our monthly Open Space is used for creative work on current topics. Regular events (e.g., joint workations, summer party or Christmas party) are planned and organized by the team.
- Workation: Combine work and travel or take an extended break as part of a sabbatical.
- Vacation: 30 days of annual leave plus special leave for significant occasions.
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