QG
Kundenbetreuer B2B with focus on payment inquiries, process improvements and customer satisfaction. Collaborating internally to tailor support and optimize service delivery for DKB.
About the role
- Proactively sell exhibition space, sponsorship, and digital packages to new and existing clients
- Build and manage a strong sales pipeline through research, prospecting, and networking
- Conduct client meetings (phone, video, face-to-face) to understand needs and present tailored opportunities
- Work with the Sales Director to achieve and exceed individual and team revenue targets
- Maintain accurate records of activity, pipeline, and forecasts using CRM (Salesforce)
- Support onsite rebook activity and ensure maximum floorplan occupancy
- Collaborate with marketing and operations teams to deliver a seamless exhibitor experience
- Represent Lab Innovations at industry events and network with key decision-makers
- Own clients and prospects, develop industry expertise, and contribute to customer retention and event campaign success
Requirements
- Proven B2B sales experience (events/exhibitions ideal, but open to other sectors)
- Target-driven with a track record of meeting or exceeding revenue goals
- Excellent communication, negotiation, and relationship-building skills
- Consultative sales approach; able to listen, problem-solve, and build long-term partnerships
- Self-starter with the ability to manage your own pipeline and workload
- Interest in the industry desirable
- Understanding of Salesforce is an advantage
Benefits
- Birthday Day off
- Flexible working as well as hybrid working
- Enhanced family pay (maternity & paternity)
- Cycle to work scheme
- Interest free travel loans
- Free online academy to focus on professional development and upskilling
- Specialist external performance coach services available to all employees
- Employee assistance programme
- 24/7 access to our virtual GP service
- Long service awards
- Pension as well as offering salary sacrifice
- Life cover
- Group income protection
- Regular company socials organised throughout the year
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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