Hybrid Sales Engineer II

at Cox Enterprises

• Job title: Sales Engineer II
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $101,200 - $151,800 per year
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Azure, Cloud
• Location requirements: Hybrid, West Warwick, United States

About the role

• Sales Engineer II at Cox Business supporting pre-sales for managed services solutions in a cloud environment. Responsible for customer relationship management and technical solution implementation.

Responsibilities

• The Sales Engineer II (Cox Business) consults with and supports the sales team, providing pre-sales support for managed services solutions in a cloud-hosting environment
• Responsible for providing advanced product knowledge during the consultative solution-selling process by identifying and understanding the customers' needs and proposing appropriate solutions
• Lead technical aspects of solution implementations with other sales team members
• Communicate with Network Operations/Commercial Engineering on said implementations
• Advise Product Management teams on new product opportunities
• Partner with the sales makers to develop and maintain consultative, long-term relationships with our customers
• Meeting with customers to review their accounts, maintain in-depth knowledge of their business, and advise them on all aspects of evolving technologies that could address their business problems
• Coach and guide the Sales Engineer I for upskilling and advanced product knowledge

Requirements

• Minimum Bachelor’s degree and 4 years of experience in a related field (telephony, data and video)
• The right candidate could also have a different combination, such as a master’s degree and up to 2 years of experience
• Or a Ph. D or Doctorate Degree + 1 year of experience
• Or 8 years of equivalent experience in lieu of a degree
• Microsoft Office Proficiency- Excel, Visio, Word, PowerPoint
• Proficient in building relationships, adaptability, written communication, in-person and virtual presentation skills, continuous personal development, customer satisfaction, and consultative selling
• Working Knowledge of UCaaS and its application in business environments
• AWS Foundational, Azure Intermediate, Google Foundational Certification or Equivalent
• Have or had Cisco CCNA, CompTIA Network +, or Equivalent
• Intermediate Knowledge of XaaS Business, Technical, Financial and Sales acumen
• Valid driver’s license, safe driving record, reliable transportation
• Preferred Salesforce CRM experience is highly desired
• AWS Associate, Azure Advanced, Google Associate Certification or Equivalent

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
• seven paid holidays throughout the calendar year
• up to 160 hours of paid wellness annually for their own wellness or that of family members
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave
• health care insurance (medical, dental, vision)
• retirement planning (401(k))
• paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)