AB
Alexander BürkleAfter Sales Service Associate – Part-time
Mitarbeiter* (m/w/d) After Sales Service in Teilzeit zur Verstärkung des Logistikteams in Freiburg. Bearbeitung und Prüfung von Reklamationen, Monitoring der Logistikprozesse.
About the role
- Responsible for a range of functions contributing to the effective support across our Higher Education and VET sales teams
- Support our Sales Consultants through assessing the documentation for each enrolment to ensure they meet the entry criteria
- Support with inbound calls and web chat when required
Requirements
- Extensive experience in administrative roles involving coordination of diverse functions and interpretation of policies and procedures, ideally within tertiary education.
- Proven ability to contribute to a positive workplace culture that supports employee and student engagement.
- Strong problem-solving skills with a proactive, solution-focused mindset.
- High-level computer literacy across email, word processing, spreadsheets, databases, and a demonstrated ability to learn new systems.
- Commitment to exemplary customer service with flexibility and responsiveness to changing needs.
- Excellent written and interpersonal communication skills, with the ability to work collaboratively in team environments.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
AI
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