Sales Admin & Support Advisor responsible for supporting Higher Education and VET sales teams. Assessing enrolment documentation and assisting with inbound communication through calls and web chat.
Responsibilities
Responsible for a range of functions contributing to the effective support across our Higher Education and VET sales teams
Support our Sales Consultants through assessing the documentation for each enrolment to ensure they meet the entry criteria
Support with inbound calls and web chat when required
Requirements
Extensive experience in administrative roles involving coordination of diverse functions and interpretation of policies and procedures, ideally within tertiary education.
Proven ability to contribute to a positive workplace culture that supports employee and student engagement.
Strong problem-solving skills with a proactive, solution-focused mindset.
High-level computer literacy across email, word processing, spreadsheets, databases, and a demonstrated ability to learn new systems.
Commitment to exemplary customer service with flexibility and responsiveness to changing needs.
Excellent written and interpersonal communication skills, with the ability to work collaboratively in team environments.
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