Regional Quality Manager responsible for quality management and continuous improvement across Western Europe & Israel. Collaborating with cross - border stakeholders and supporting local teams in quality standards.
About the role
- Manage Wati's Revenue Technology stack and automations to enhance go-to-market efforts. Drive efficiency and collaboration across revenue teams through technology integration and leadership.
Responsibilities
- Own and evolve the GTM & Revenue tech ecosystem including **HubSpot, Chargebee, Vitally, GA4, and related tools**.
- Ensure seamless integrations and data flow across systems supporting the entire customer lifecycle.
- Establish and maintain high data quality standards and documentation for all platforms.
- You’ll bring AI into the heart of GTM execution — leveraging LLMs, intelligent agents, and prompt-based automations to augment reps, accelerate workflows, and reduce repetitive tasks.
- Identify and implement automation opportunities to reduce manual tasks across GTM processes.
- Partner with cross-functional teams to streamline lead routing, usage tracking, invoicing, and renewals.
- Lead end-to-end optimization of workflows that improve productivity and enable revenue scale.
- Define the long-term technology roadmap for GTM systems in alignment with company strategy.
- Evaluate new tools and vendors for fit, scalability, and ROI.
- Drive adoption of emerging technologies, especially **Generative and Agentic AI**, across GTM workflows.
- Collaborate closely with the Revenue Strategy & Planning, Business Insights, and Strategic Initiatives verticals to ensure tech and data alignment.
- Partner with Finance, Product, and Engineering teams to deliver integrated and compliant solutions.
- Serve as the primary advisor to GTM leaders on technology-driven performance improvement.
- Design and enforce strong governance around system access, data standards, and configuration management.
- Establish monitoring and alert systems to detect and resolve data or integration issues proactively.
- Enable revenue and leadership teams to make informed decisions through trustworthy data.
- Lead and mentor a **global team of 3–5 system specialists and GTM engineers**.
- Build a culture of operational excellence, innovation, and accountability.
- Manage team priorities, ensure delivery on SLAs, and invest in ongoing technical upskilling.
Requirements
- 6–8 years of experience in **Revenue Operations Technology, CRM Administration, or Systems Architecture**.
- Deep expertise with GTM platforms (HubSpot, Chargebee, Vitally, GA4) and their integrations.
- Proven success implementing automation, workflow design, or AI-driven efficiency programs.
- Strong understanding of SaaS GTM motions and customer lifecycle systems.
- Experience managing cross-functional projects and technology roadmaps.
- Excellent collaboration and communication skills to partner with business and engineering stakeholders.
- Based in India - preferably Chennai or Bangalore.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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