Revenue Operations Manager optimizing GTM processes across Sales, Marketing, and Customer Success at Fonoa. Responsible for aligning teams and driving revenue growth in a high-impact role.
Responsibilities
Design, implement, and optimise scalable GTM processes across Sales, Marketing, and Customer Success
Lead cross-functional operational initiatives, from process improvements to CRM system upgrades and integrations
Manage forecasting processes, pipeline hygiene, territory and account planning, and funnel performance tracking
Partner with revenue leaders to run business reviews, planning cycles, and board-level reporting
Identify and implement tooling that improves GTM productivity, automation, and data quality
Own and enhance our GTM tech stack (e.g., Salesforce, HubSpot, Gong, Clay)
Analyse performance data and generate insights that influence strategy and decision-making
Collaborate closely with Sales, Marketing, and CS to ensure alignment, accountability, and operational consistency
Act as a senior contributor on the RevOps team, providing strategic input and mentorship to peers
Requirements
5+ years of experience in Revenue Operations, Business Operations, GTM Strategy, or similar roles within a high-growth B2B SaaS company
Proven experience building and scaling RevOps processes, systems, and analytics from the ground up
Expertise with Salesforce (required), and familiarity with tools like HubSpot, Gong, Clay, and automation platforms
Strong data fluency, comfortable working with Excel/Google Sheets, and ideally familiar with SQL or BI tools
A proactive, problem-solving mindset with the ability to prioritise, manage complexity, and influence cross-functional stakeholders
Excellent communication skills, able to work with senior leadership and translate insights into action
High output and low ego; adaptable to a global, hybrid working environment.
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