Technical Support Manager responsible for technical inquiries at TomTom's automotive solutions. Delivering high - quality support and collaborating with various teams.
About the role
- Revenue & CRM Operations Manager improving operational efficiency across Sales, Marketing, and Customer Success for global app growth company AVOW headquartered in Berlin, Germany.
Responsibilities
- Drive process alignment across Sales, Marketing, and Customer Success — ensuring clear workflows, ownership, and visibility
- Own HubSpot CRM and its connected ecosystem, managing automation, data accuracy, integrations, and user adoption
- Manage Asana as our central project management platform — optimizing its use, connecting it with other systems, and supporting efficient cross-team collaboration
- Bridge Product and Revenue teams — translating business needs into structured workflows and helping operationalize new tools, analytics, and data visibility
- Foster knowledge sharing and enablement by creating internal documentation, dashboards, and onboarding materials that make processes transparent and scalable
Requirements
- 3–5 years of experience in Revenue Operations, Sales Operations, Marketing Operations, or CRM Management (ideally in AdTech, SaaS, or B2B tech)
- Strong, hands-on experience with HubSpot CRM — including automation, workflows, reporting, and integrations
- Experience collaborating with Product teams to bridge technical and commercial processes
- Analytical mindset; confident working with Excel, data visualization, and BI tools
- Comfortable managing multiple systems (e.g., HubSpot, Asana, AppMagic, LinkedIn Sales Navigator)
- Proactive, autonomous, and comfortable managing both big-picture initiatives and detailed execution
- Excellent communication skills in English.
Benefits
- Learning & Development opportunities
- Sabbatical policy
- Subsidized membership plans for public transportation and sports
- German Course subsidy
- Bike leasing program
- Healthy (also not so healthy) snacks in the office every day
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Technical Success Manager II at TomTom delivering technical support for automotive solutions. Collaborating with teams to enhance customer experience in a cross - functional role.
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