DP
DCC plcNational Contracts Manager
National Contracts Manager responsible for customer account management and sales at Flogas. Leading initiatives towards renewable energy and customer service excellence.
About the role
- Oversee client renewals, renew existing licenses, and discover growth opportunities to minimize churn
- Understand customer needs and build strong relationships with stakeholders and decision makers
- Secure renewal contracts in advance of expiration to protect revenue
- Engage decision makers to identify customer requirements, budget, key stakeholders, and approval processes
- Maintain and report an accurate rolling 150-day forecast and analyze renewal data to identify trends
- Manage the quote-to-close processes for renewals and create and negotiate strategic pricing and packaging proposals
- Defend against competitive pressures and articulate Asana’s value
- Identify risk early and partner with Deal Desk, Sales Operations, Legal, Finance, Customer Success, and Sales Management to resolve complex requests
- Contribute to designing and implementing efficient renewal processes and resolving inefficiencies
Requirements
- 2-5 years of experience preferred in a renewal sales or related role (SaaS a plus)
- Proven track record of success and quota achievement in renewal sales or related role
- Exceptional ability to build and maintain strong customer relationships
- Excellent verbal and written communication skills
- Experienced in contract negotiations, value selling, discovery, and closing
- Strong presentation skills and executive presence
- Analytical mindset; ability to maintain a forecast and analyze data to identify trends
- Problem-solving skills to identify and resolve renewal-related issues
- Familiarity with work management and the Asana platform
- Experience with quoting systems, contracting tools, and subscription management systems
- Deep understanding of ARR and Renewals
- Curiosity about AI tools and emerging technologies and willingness to learn and leverage them
Benefits
- Equity
- Sales incentive pay (for most sales roles)
- Mental health, wellness & fitness benefits
- Career coaching & support
- Inclusive family building benefits
- Long-term savings or retirement plans
- In-office culinary options to cater to your dietary preferences
- Yearly pay equity audit
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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