Registered Plans Administrator supporting the administration and compliance of various financial products at Central 1. Focused on customer service and training for credit union staff.
Responsibilities
Provide primary and backup administration support for RDSPs, RESPs, TFSAs, RRSPs, FHSAs, and RRIFs.
Process daily transactions, including deposits, withdrawals, transfers, contributions, rollovers, and maturities.
Ensure all data from credit unions and agents is accurate, complete, and compliant with legislation.
Manage monthly electronic files for Employment and Social Development Canada (ESDC) and remit incentive funds to credit unions and agents.
Assist members, credit unions, and agents with questions regarding federal and provincial grants, bonds, or other incentives.
Deliver training and guidance on registered products to credit union/agent staff, in person or remotely.
Support back-office functions, including account reconciliations, estate-related inquiries, tax-season activities, statements, audits, and system testing.
Maintain accurate member and client records, including closed accounts, returned mail, and secure electronic storage.
Requirements
2+ years post-secondary education in Finance, Business Administration, or equivalent combination of education and experience.
3–6 years of progressively responsible experience, preferably in registered plan administration.
Completion of the Canadian Securities Course or Canadian Investment Funds Course is an asset.
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