About the role

  • Leads and directs the branch underwriting process
  • Enforces guidelines and procedures established by Corporate Office Underwriting
  • Develops and enforces underwriting guidelines and procedures specific to their branch territory
  • Models smart and effective underwriting practices for individual accounts, all lines of business, and different classes
  • Sets and implements strategies to address challenges to profit and communicates strategies throughout the underwriting department
  • Answers questions, shares recommendations for complex situations, such as difficult accounts, communication strategies or problematic agency relationships and explains the rationale for recommendations
  • Monitors business results to ensure that underwriters operate within authority limits, guidelines, and branch service directives while matching price to quality across the book of business and meeting rate goals
  • Serves as the subject matter expert for the branch and makes final decisions on complex or high-risk accounts
  • Reviews updates received from Corporate Office Underwriting and communicates changes to team
  • Oversees and directs the underwriting department team, focusing on both long-term and short-term success
  • Collaborates with team members to establish performance goals and monitors status, conducts reviews, and provides coaching
  • Interviews, hires, and recommends salary adjustments for team members
  • Directs existing and develops and fosters new agency relationships to grow profitable relationships and rehabilitate unprofitable and low growth relationships
  • Collaborates with Branch Vice President to determine underwriting strategy and practices and establishes short-term and long-term underwriting goals
  • Performs audits on new business and renewals for compliance with Sarbanes Oxley, letters of authority, and quality and completeness of the underwriting being done in the branch
  • Coordinates with underwriters, marketing and branch management in the agency management process including planning and agency review meetings

Requirements

  • Bachelor's degree, preferably in insurance or business administration or equivalent relevant experience
  • Ten years of commercial lines underwriting experience
  • Previous supervisory/leadership experience
  • CPCU designation or other underwriting-related designation(s) preferred
  • Superior knowledge of underwriting and risk analysis
  • Exceptional problem-solving skills and the ability to make sound decisions
  • Strong computer skills, including knowledge of Microsoft Office and social media
  • Ability to oversee multiple projects at one time and make decisions under challenging circumstances
  • Excellent ability to translate technical ideas into more general terms for business customers
  • Exceptional customer service skills
  • Ability to speak effectively before groups
  • Occasional travel; a valid driver’s license with an acceptable motor vehicle report per company standards will be required if driving

Benefits

  • Outstanding benefits with life, medical, dental, vision and prescription drug coverage
  • Competitive paid time off plan and a full day of volunteer time off annually
  • Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards
  • Professional development and growth opportunities, including tuition reimbursement
  • Wellness initiatives to improve team member well-being and reduce health insurance costs
  • Flexibility to dress for your day and opportunities for alternative work arrangements

Job title

Regional Underwriting Director

Job type

Experience level

Lead

Salary

$118,603 - $170,001 per year

Degree requirement

Bachelor's Degree

Location requirements

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