E&S Casualty Underwriting Manager responsible for maintaining underwriting portfolios and managing a team in Phoenix. Collaborate with agents and brokers while achieving KPIs.
About the role
- Underwriting Operations Assistant supporting underwriting operations for a London Market Insurance client. Ensuring accurate data and smooth processes in a hybrid working environment.
Responsibilities
- Monitor, resolve and escalate underwriting queries as required.
- Manage and clear data quality exceptions across allocated classes.
- Ensure accuracy of information within the policy administration system.
- Identify opportunities to streamline operational processes and enhance use of the offshore provider.
- Support continuous improvement across underwriting and operational workflows.
- Deliver work in line with established SOPs and maintain up-to-date SOPs and user guides.
- Produce and communicate reporting for internal stakeholders; support creation of new MI with the Senior Delivery Analyst.
- Support user acceptance testing for IT and change initiatives.
- Maintain an understanding of underwriting controls and operational procedures.
- Complete compliance checks for new and renewal business.
- Partner with the outsource provider to ensure SLA and TAT adherence, acting as the onshore point of contact for standards and guidance.
Requirements
- No prior experience required.
- Passionate about joining an Operations function within a London Market Insurance firm.
- Strong attention to detail and a proactive approach to resolving data issues.
- Comfortable working with SOPs, controls and process-driven environments.
- Good communication skills and the ability to build relationships across Underwriting and Operations.
- Confident managing offshore service providers (advantageous but not essential).
Benefits
- Permanent contract.
- Paying up to £30,000 per annum.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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