Provider Practice Analyst responsible for client management and RBO performance improvement efforts at Conifer Health. How to engage strategically with healthcare executives and deliver actionable insights.
Responsibilities
Accountable for a wide range of duties in support of client management activities, including but not limited to, reporting, interpretation and analysis, presentations, in support of various client RBO performance improvement efforts.
Accountable for identification of client RBO improvement opportunities through functioning as an analyst, facilitator, consultant, and/or project manager.
Interfaces regularly with Provider Practice leaders to produce relevant, reliable, accurate and timely results and deliverables.
Work collaboratively with Provider Practice team and senior leaders in setting direction of client RBO improvement efforts including: defining issues; identifying root causes; interpreting data; understanding data dependencies; goal setting; establishing tracking and reporting metrics; updating project plans; and, providing performance reports and deliverable preparation.
Effectively organize content & format of documents & analyses to facilitate understanding & decision making by VBC and client senior leaders.
Provide project management, analysis, and/or technical expertise for a broad array of RBO client initiatives. Has responsibility for assisting teams in support of Regional or National Analysis.
Synchronize efforts between Provider Practice and other VBC operating units in support of client RBO performance improvement initiatives.
Develop, implement, analyze, and maintain VBC dashboards, scorecards, status reports and other standard reports.
Produce and develop deliverables for VBC client meetings.
Requirements
Bachelor’s degree or higher preferred
2-4 years of health plan or management service organization experience in managing risk bearing organizations or related area
2+ years in managed care experience preferred
General working knowledge of the risk bearing organization and the delegated UM, Credentialing, Network Management, Customer Service, Finance, and Case Management functions.
General working knowledge of risk bearing operating and performance revenue and expense levers
Effective writing, presentation, and communication skills, including effective in influencing and negotiating - builds relationships and respect across functions and at all levels to gain support
Intermediate-advanced analytical skills demonstrated through the successful performance of numerous special analytical projects
Soft skills, including business partnering in a matrix organization
Ability to interpret requests/requirements and effectively present data to support performance improvement activities
Ability to prioritize work efforts, work independently, and leverage problem solving skills to research and resolve complex issues
Ability to work successfully under deadlines
Requires an understanding of systems and processes that impact revenue cycle performance and capabilities.
Possesses the ability to build trusting relationships with Client Executives at all levels.
Possesses analytical ability sufficient to work in a data-heavy environment and to identify trends in the data.
Possess business acumen with an emphasis on effective communication (i.e., listening, written and verbal), negotiation, influencing decision makers, business planning, strategy, problem solving, decision making and time management skills.
Understanding of the market, trends, competition, and key pain points for hospital executives.
Intermediate MS Office required (Outlook, Excel, Word, and PowerPoint). Excel Pivot Tables and Access skills a plus.
Benefits
Medical, dental, vision, disability, life, and business travel insurance
Paid time off (vacation & sick leave) – min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked.
401k with up to 6% employer match
10 paid holidays per year
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.
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