Hybrid Property Claims Adjuster

at Honeycomb Insurance

• Job title: Property Claims Adjuster
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $80,000 - $105,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Austin, United States

About the role

• Property Adjuster responsible for managing property insurance claims at Honeycomb Insurance. Analyzing damages, assessing claims accuracy, and negotiating settlements with policyholders.

Responsibilities

• The Property Adjuster is responsible for managing and evaluating property insurance claims from an office environment.
• This position will assess damages by reviewing photos, documentation, and estimates provided by policyholders or third-party vendors.
• This position will analyze and process claims, determine coverage, review contracts and negotiate settlements according to policy guidelines and regulatory standards.
• Review Claims Documentation: Examine photos, estimates, reports, contracts and other documentation submitted by policyholders, contractors, or field adjusters to assess damage and determine the extent of loss.
• Assess Property Damage: Analyze claims for accuracy and determine the cause of damage, ensuring compliance with policy terms and conditions.
• Estimate Costs: Collaborate with vendors to estimate repair or replacement costs based on the damage reported.
• Process Claims: Manage claims through the full lifecycle, from initial report to settlement, ensuring all required documentation is collected and all deadlines are met.
• Negotiate Settlements: Communicate with policyholders, contractors, and service providers to negotiate fair settlements.
• Provide Customer Service: Act as a primary point of contact for policyholders, responding to questions, clarifying policy coverage, and resolving issues related to claims.
• Maintain Detailed Records: Document all communications, decisions, and actions taken throughout the claims process to ensure accurate claim files.
• Ensure Compliance: Follow company procedures, legal requirements, and industry regulations when processing claims, ensuring that all actions taken are in line with regulatory standards.
• Review Policies: Ensure accurate interpretation of insurance policies, terms, and conditions while processing claims.

Requirements

• Licensure: Independent Adjustor License in home state or a designated home state required, Texas or California Preferred
• Education: Bachelor’s degree preferred.
• Experience: Previous experience in property claims handling required. Experience handling commercial property claims involving Condominium Associations or Rentals is highly preferred.
• Knowledge: Strong understanding of property insurance policies, claims processes, and damage estimation.
• Attention to Detail: Ability to accurately review claims documentation and identify inconsistencies or issues with the claim.
• Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex insurance terminology and procedures to policyholders and vendors.
• Analytical Skills: Strong problem-solving skills and the ability to analyze claims and make decisions based on the information provided.
• Technology Proficiency: Proficiency in claims management software, Microsoft Office, and other relevant technology tools for managing claims and estimating damages.
• Customer Service: Ability to manage customer expectations and handle challenging situations with professionalism.

Benefits

• Salary range: $80,000 - $105,000, plus a target 5% annual bonus
• ISO stock options
• Medical, dental, and vision coverage for you and your dependents
• HSA with company contributions
• 401(k) (non-matching)
• Flexible time off
• 10 company-paid holidays
• Paid family leave