Teamlead in project management for fluid technology with focus on customer satisfaction and team development. Leading project managers and collaborating on customer relationships with strong emphasis on technology.
About the role
- Project Manager delivering innovative unattended retail technology solutions at 365 Retail Markets. Planning and executing projects while collaborating with cross-functional teams for business growth.
Responsibilities
- Define project scope, goals, and deliverables in alignment with stakeholder requirements.
- Develop and maintain project schedules, plans, and task assignments to ensure on-time, in-scope delivery.
- Apply lean principles and project management methodologies to drive efficient execution.
- Support project intake and prioritization to align limited resources with the highest-value initiatives.
- Facilitate agile ceremonies and ensure outcomes are tied to broader project goals.
- Collaborate with product, engineering, sales, operations, and other teams to ensure alignment and compliance.
- Build trust and accountability by clearly defining ownership and responsibilities across functions.
- Act as the single point of coordination for executive updates, ensuring consistent messaging across stakeholders.
- Facilitate collaboration across distributed teams and time zones, ensuring clarity, alignment, and timely handoffs.
- Coordinate across hardware, software, and vendor partners to manage dependencies, testing, and deployment readiness.
- Facilitate release readiness activities, including test sign-off, cutover planning, and rollback strategies.
- Plan and coordinate software releases with engineering and DevOps teams to deliver new features.
- Oversee pilot launches and go-lives with customers, ensuring readiness, documentation, and issue resolution.
- Track milestones, KPIs, and adoption metrics; manage risks and seek out solutions proactively.
- Champion continuous improvement by sharing lessons learned, refining workflows, and coaching teams on agile practices across distributed environments.
Requirements
- 5+ years of project management experience in technology or product development.
- Proficiency with Jira, Confluence, SharePoint, and Microsoft 365; Solid experience with Jira Dashboards and Jira Plans.
- Proven track record of coordinating hardware or software development projects.
- Experience is highly preferred with payments, point of sale systems, and PCI compliance.
- PMP, PMI-ACP, CSM, CSP, PSM, SAFe or related certifications strongly preferred.
- Strong organizational, communication, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Demonstrated experience leading projects in high-growth, scaling organizations.
- Proven success in organizational change management, including adoption of new processes, tools, or structures.
- Fluency in coordinating across distributed or remote teams, including navigation of time zone challenges.
- Solid experience supporting agile ceremonies and delivery practices for Scrum, Kanban or hybrid teams.
Benefits
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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