Project Manager overseeing NetSuite eCommerce implementation projects, ensuring client satisfaction and team efficiency at UNLOCK. Collaboration, budget management, and documentation are key responsibilities.
Responsibilities
Lead NetSuite eCommerce implementation and upgrade projects, ensuring alignment with clients’ goals and timelines.
Act as the primary point of contact for clients, conducting regular status meetings, presenting updates, and addressing concerns.
Collaborate with clients to define project scope, objectives, and deliverables.
Help in planning, organizing and allocating internal resources to maximize efficiency and productivity.
Monitor and manage project budgets, timelines, and risks to ensure successful delivery.
Develop and maintain project documentation, including Statements of Work (SOWs), status reports, and risk assessments.
Foster clear and professional communication with clients and team members, both verbally and in writing.
Identify opportunities for process optimization and drive continuous improvement within the project lifecycle.
Ensure compliance with best practices and methodologies for project management.
Coordinate cross-functional teams, including developers, consultants, and support staff, to meet project goals.
Mentor and guide team members, fostering a collaborative and high-performing culture.
Requirements
2+ years of experience in project management or functional consulting, preferably in e-commerce or ERP implementation projects.
Proficiency in project management tools and methodologies (e.g., Agile, Scrum, Waterfall).
Exceptional organizational and multitasking skills.
Strong problem-solving abilities with a solution-oriented mindset.
Outstanding interpersonal and communication skills, both written and verbal.
Advanced proficiency in English (written and spoken).
Benefits
Competitive Salary
Hybrid work model
Flexible working hours
20 Days Vacation Leave per year
Paid Birthday Leave
Fully paid year-end holiday break for recharging and celebrating
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