Project Manager leading digital innovation for personal injury claims services at If Insurance in Finland. Driving complex development projects that enhance processes and customer experience.
Responsibilities
Lead development projects and programs from initiation to completion
Ensure alignment with organizational targets and standards
Plan, coordinate, and execute cross-functional initiatives
Manage risks and foster collaboration across teams
Drive improvements in cost-effectiveness, efficiency, and customer experience
Analyze complex problems, implement effective solutions, and contribute to continuous improvement initiatives
Engage closely with Claims Finland, Claims Digital Development, colleagues in Personal Claims Nordic organizations, business analysts, product units, and business development teams
Requirements
At least five years of experience in project management, preferably within the finance or insurance industry
Proven track record of leading PMOs, project portfolios, or large-scale project entities
Strong background in process and customer journey development
Solid data management and analytical skills
A university degree (MSc, MBA, BSc or equivalent)
Fluency in Finnish and English
Experience with Agile way of working
Experience in leadership or change management is considered an advantage
Benefits
An including work environment where everyone is welcome
Career and development opportunities in the biggest insurance company in the Nordics
Social activities, as well as highly skilled professional environment
Possibility of hybrid workplace
Health promoting workplace with e.g., wellness allowance and various sports activities
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