Senior Project Manager managing complex commercial real estate projects at JLL. Delivering exceptional results through collaboration and leadership, ensuring client satisfaction and project success.
About the role
- Client Accounts Project Manager optimizing legal revenue, profitability, and compliance for DLA Piper. Manage multi-jurisdictional matters, financial reporting, and client billing processes.
Responsibilities
- Develop and implement project plans for legal matters, including scope, timelines, budgets, and resource allocation
- Coordinate with attorneys, billing managers, and client teams across jurisdictions
- Monitor matter-level profitability, realization, and budget adherence
- Provide financial analysis and reporting using tools like Betterment’s dashboard, AssessLex, or the Dell MyFinancials Dashboard
- Serve as liaison between legal teams and clients; monitor and communicate client-specific timekeeping guidelines
- Facilitate timekeeper onboarding, billing coordination, and compliance with Outside Counsel Guidelines (OCGs)
- Standardize workflows and identify improvements to legacy systems; lead automation initiatives
- Conduct training sessions on financial acumen, matter management, and firm economics; mentor junior staff
- Analyze and reconcile cross-jurisdictional billing and financial systems
- Track performance metrics: matter profitability, realization rates, client satisfaction, billing timeliness and accuracy
Requirements
- Bachelor's degree in Law, Business Administration or related field
- Certificates LPM, LPP, LPA, or equivalent project management certification preferred
- PMP certificate with legal experience desirable
- 5 years’ experience in legal operations or project management
- Strong understanding of legal billing, AFAs, and client service delivery models
- Proficiency in project management tools (e.g., Smartsheet, MS Project, Asana, Trello)
- Familiarity with legal financial systems (e.g., Aderant, IntApp)
- Advanced Microsoft Office Suite
- Experience managing global retainers and multi-jurisdictional matters
- Excellent communication, analytical, and leadership skills
Benefits
- medical/dental/vision insurance
- 401(k)
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